Empleos actuales relacionados con Technical Consultant - Heredia - ServiceNow
-
Senior Technical Consultant
hace 2 semanas
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Technical Consultant Sr
hace 2 semanas
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their...
-
Technical Consultant
hace 1 semana
Heredia, Costa Rica TTEC Digital A tiempo completoTechnical Consultant - Genesys Engage At Avtex, a TTEC Digital company, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. As the Technical Consultant, working remotely in Costa Rica, you will...
-
Hpe Aruba Networking Technical Consultant
hace 1 semana
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHPE Aruba Networking Technical Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are looking a Senior Technical Support Engineer who will be responsible for...
-
Hpe Aruba Networking Technical Solutions Consultant
hace 1 semana
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHPE Aruba Networking Technical Solutions Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. **In a typical day as a HPE Aruba Networking Technical Solutions...
-
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHPE Aruba Networking Technical Solutions Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. **In a typical day as a HPE Aruba Networking Technical Solutions...
-
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHPE Aruba Networking Technical Solutions Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **Job Description**: Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. **In a typical day as a HPE Aruba Networking...
-
Associate Technical Consultant
hace 1 semana
Heredia, Costa Rica TTEC Digital A tiempo completoAssociate Technical Consultant - Genesys Engage At Avtex, a TTEC Digital Company, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. As the Associate Technical Consultant, working remotely in...
-
SAP Pp/qm Functional Consultant
hace 3 días
Heredia, Costa Rica SGF Global A tiempo completo**SAP PP/QM Functional Consultant** (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a SAP PP/QM Functional Consultant, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Undergraduate degree or equivalent combination of education and work experience - Requires 6+ years of experience in SAP design, prototyping, configuration/build,...
-
Technical Solutions Consultant
hace 1 semana
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems via telephone and e-support. -...
-
Technical Solutions Consultant
hace 2 semanas
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems via telephone and e-support. -...
-
Technical Solutions Consultant
hace 6 días
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems via telephone and e-support. -...
-
Technical Solutions Consultant
hace 2 semanas
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems via telephone and e-support. -...
-
Hacker - Vulnerability Management Consultant
hace 4 semanas
Heredia, Costa Rica IBM A tiempo completoIntroduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...
-
Ebs R12 Technical Consultant
hace 4 semanas
Heredia, Costa Rica Global Services Business A tiempo completo1) Collaborating with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent. 2) Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process. 3) LATAM localization and taxation experience 4). Respond to the user's queries and concerns...
-
Hacker - Sr Vulnerability Management Consultant
hace 4 semanas
Heredia, Costa Rica IBM A tiempo completoIntroduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...
-
Customer Solution Center Consultant Technical
hace 6 días
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. -...
-
Technical Business Analyst
hace 4 semanas
Heredia, Costa Rica Auxis A tiempo completoJob Summary: As an eCommerce Business Analyst, you will be responsible for documenting the functional requirements, technical specifications and website design for the client’s business needs, while providing expertise in product knowledge and feature/functionality as it relates to eCommerce. You will also be responsible for reviewing complex data files,...
-
Customer Solution Center Consultant Technical
hace 6 días
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. -...
-
Customer Solution Center Consultant Technical
hace 1 semana
Heredia, Costa Rica Hewlett Packard A tiempo completo**Job Summary** - This role is responsible for effectively resolving simple technical problems involving hardware and software and providing solutions and guidance to internal and external businesses and end users via telephone and electronic support channels. The role engages in articulating case summaries and resolutions for the Knowledge Management System...
Technical Consultant
hace 2 semanas
**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
**Job Description** What you get to do in this role**:
Be a core part of a new team we are building in Costa Rica. The role of the **Senior Technology Consultant - (AI Specialist) **is part of ServiceNow Impact, our newest product. ServiceNow Impact personalizes customers' digital transformation journey on the Now Platform and accelerates customers’ time-to-value.
As part of the global customer success organization, this role will help customers unlock business value and accelerate the adoption of the ServiceNow products they have purchased through delivering our technical accelerators.
- Present and deliver one or more offerings from our portfolio of technical accelerators to complex, large enterprise customers remotely
- Prepare all client-facing and internal deliverables that are technology-related
- Identify and drive process improvement opportunities, guide best practices development, and mentor/guide junior team members
- Guide development of new offerings for our technical accelerator portfolio
- Engage with customers’ requests in Impact including scoping of the level of effort, fulfilling business requirements, and resolving customer escalations
- Demonstrate the product, both standard and tailored to customer needs
- Responsible for understanding business and technical problems addressed by the Customer Success Program evolving products and business needs (security, upgrades, etc.)
- Develop and maintain strong working relationships with other teams
- Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
- Mentor resources and peer review development work
**Qualifications** To be successful in this role you have**:
- Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments
- Knowledge of technical components such as LDAP, SAML/SSO and integrations that make use of these technologies
- Ideally experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence and Performance Analytics products
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working in a SaaS environment
- Experience working with Agile methodologies
- Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems.
- Excellent interpersonal skills, customer-centric attitude and experience working with cross-functional teams and multi-level stakeholders.
- (Fluency in Portuguese is a plus).
- Has ServiceNow certifications and is prepared to study for, obtain and maintain more.
- Committed to wowing customers, ensuring that actions contribute towards measurable value for the customer, and generating customer success stories.
- Loves to win as a team and work efficiently in a collaborative environment.
- A desire to contribute to our best place to work where everyone can be their best self and feel an amazing sense of belonging.
- Have a hungry and humble mindset; and proactively seek help when challenges arise.
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Lim
