Technical Support Analyst

hace 6 días


Santa Ana, Costa Rica Western Union A tiempo completo

**Technical Support Analyst - Santa Ana, Costa Rica**

Do you like to find ways to improve your and your team’s ways of working? Are you ready to lead initiatives to enhance team’s knowledge management, learning and service quality? Join Western Union as a Technical Support Analyst.

**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

**Better requires process discipline and simplification**

For this role, you need 2 years of experience in customer service or IT operations role, competence in IT and technical troubleshooting, good customer service, problem-solving, communication skills. You must be able to work independently and effectively prioritize tasks. Fluency in English and the ability to work in a fast-paced, deadline-driven environment are desired. Experience in people training or mentoring would help you succeed in this role.

**Join us, and let’s connect the world**

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

LI-MA1



  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Technical Support Technician - Santa Ana, Costa Rica**Are you confident in your ability to help and educate those with Computer and IT issues? Are you ready to be a part of a global team, working for a dynamic company in an attractive sector? Join Western Union as Technical Support Technician.**Motivated by our values: purpose driven, globally minded, and...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Technical Support Technician, Western Union End User Helpdesk - Santa Ana, Costa Rica**Do you enjoy utilizing your technical knowledge to solve IT challenges and enable others to work effectively? Are you ambitious about joining a truly innovative, global organization? Join Western Union as a Technical Support Technician.**Motivated by our values: purpose...


  • Santa Ana, Costa Rica Hewlett Packard A tiempo completo

    Presales TC role - Job DescriptionPosition DescriptionThe Presales Technical Consultant role is aligned to a specific Personal systems (PS), product line and the services associated with that solution. accounts or a set of accounts representing the full portfolio of products, services, and solutions They address customer business needs through the full sales...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Reporting Analyst, HRIS - **Santa Ana, Costa Rica**Have you got what it takes to help us realize our vision of being one of the world's largest FinTech organizations? Are you looking to play a key role in the operational support of a global FinTech company's human resources (HR) department? Join Western Union as a Senior Analyst, HRIS.**Motivated by...

  • Network Analyst Ii

    hace 3 días


    Santa Ana, Costa Rica Nitel A tiempo completo

    **the gig**You configure, turn-up and support Nitel-managed hardware in the field. You' process orders, maintain and monitor managed hardware health, manage the uptime record, play a part in team growth/development, and handle both planned and unplanned network events. You love collaboration and teamwork as you will work together with the Provisioning, NOC,...


  • Santa Ana, Costa Rica beBeeData A tiempo completo $90.000 - $120.000

    Senior Data Analyst - Analytics ProfessionalWe are seeking a seasoned Senior Data Analyst to join our analytics team. The ideal candidate will have a strong background in data analysis, business intelligence, and technical skills. Bachelor's degree in Computer Science, Engineering, or other technical fieldMore than 2 years of experience in supporting...


  • Santa Ana, Costa Rica beBeeAnalytical A tiempo completo $74.250 - $98.100

    Operational Analyst RoleWestern Union is looking for an Operational Analyst to join their team. In this role, you will be responsible for supporting the Operations and Product activities for the Account Payout Network service.**Key Responsibilities:**• Liaise with technical teams and regional managers to address and resolve open items• Deliver data...


  • Santa Ana, Costa Rica beBee Careers A tiempo completo ₡630.000

    Job Description:As a Digital Operations Support Analyst, you will play a key role in ensuring the timely turnaround of customer support processes. Your responsibilities will include coordinating with operational teams, processing refunds for unknown payments, and making decisions to resolve customer issues.Key Responsibilities:Coordinate with multiple...


  • Santa Ana, Costa Rica beBeeTechnical A tiempo completo $100.000 - $120.000

    Job Description\The Presales Technical Consultant role is responsible for delivering technical expertise to customers and sales teams. This involves addressing customer business needs through the full sales process, providing in-depth technical presales support, and engaging with other technical resources as needed.\This role works closely with customer...

  • Analyst, Payments

    hace 4 semanas


    Santa Ana, Costa Rica Western Union A tiempo completo

    **Analyst, Payments - Santa Ana, Costa Rica**Are you analytically inclined and ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Have you been searching for a company that offers impressive growth opportunities? Join Western Union as an Analyst, at Payments.**Motivated by our values:...