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**Job Summary**: The Sales Manager will manage attainment of sales goals by region. Develops long-term sales strategies. Oversees the development of current supervisors and sales representatives. Participates in strategic division initiatives. Ensures consistent employee management practices across the inside sales department. Fosters cross-departmental teamwork and communication. Provides department -wide direction in support of the divisions long-term strategies. Ensures timely completion of all projects and responsibilities. **Essential Duties and Responsibilities**: - Works with the Sales Director to develop and execute annual business plans. - Assigns quarterly sales goals by territory. - Communicates job responsibilities to staff via MBO's. - Develops quarterly plans with outside sales for territory development. - Presents quarterly business plans at team level. - Manages 100% attainment of Sales, GP$, GP% and corporate special goals. - Maintains excellent customer and vendor relationships. - Interfaces with departmental Director to ensure cross-corporate teamwork. - Oversees strategic projects for division growth. - Provides sales with the tools needed, such as slippage reports, Credit Utilization, descending reports, new Customers reports, leads, and customer focuses, and the process to utilize them. - Develops motivational strategies and TD Monthly/Quarterly sales promotions. Continues to work with PM and Vendors for sales promotions. - Oversees Employee Development activities, including quarterly one-on-one "feedback" meetings with all employees, quarterly service observations, and reward and recognition programs for top employees. - Sets up meetings with support departments and holds sales and staff meetings in order to improve communication within the department. - Responds to escalated customer issues to ensure satisfactory resolution. - Maintains strategic vendor relationships. - Addresses escalated personnel issues prior to HR involvement. Ensures timely resolution of employee issues and consistent actions across regions. *** **Additional Duties and Responsibilities**: - Performs other additional duties as assigned. - Meets punctuality and attendance standards. **Knowledge, Skills, and/or Abilities Required**: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Able to adjust readily to change and adapt as needed. - Able to analyze and resolve complex issues and problems in a sound and timely fashion. - Able to foster win/win situations and ensure productive resolutions of conflict. - Able to build solid, effective working relationships with others. - Able to coach others in the development of their skills. - Able to constructively work under stress and pressure when faced with high workloads and deadlines. - Able to display assertiveness and a high level of self-confidence. - Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others. - Able to identify needs and opportunities and develop action plans to address. - Able to maintain a positive attitude in the face of criticism, rejection, or failure. - Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities. - Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results. - Able to sort through numerical information and recognize trends and details. - Able to supervise, train, and evaluate the performance of subordinates. - Possesses strong organizational and time management skills, driving tasks to completion. *** **Minimum Educational/Experience Requirements**: - 4-year college degree from an accredited university plus the established minimum requirements for the position. *** **Additional Education/Previous Experience Recommendations**: - Demonstrates creativity in problem solving. - Advanced level of judgment and decision making. - 4 year degree and 5+ years relevant sales management experience. *** **Working Conditions**: - Professional office environment. - Travel may be required. **Cultural Competency Requirements: - Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds. **Join our team to connect the world with the power of technology
