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Vendor Application Onboarding Project Manager

hace 2 semanas

Heredia, Costa Rica Citi A tiempo completo

**Responsibilities**:

- Ensures compliance with the Citi's Third Party Risk Management objectives.
- Gathering data and documentation necessary to complete the Third Party onboarding and ongoing Citi security policy requirements.
- Planning and facilitating meetings with Third Party and internal stakeholders, taking all meeting minutes and managing any follow up activities relevant to Third Party performance.
- Facilitate the escalation of high risk Third Party incidents or perpetual performance failures affecting the compliance to Citi's Information Security Standards.
- Interfacing with various Citi technology, risk and compliance teams.
- Improves process efficiencies in support of unit objectives; recommends new work procedures.
- Makes evaluative judgments to solve problems based on analysis of factual information.
- Ensures the quality of tasks provided by self and others on team.
- Exchanges ideas and information in a concise and logical manner with tact and sensitivity to audience diversity.
- Impacts the team and closely related work teams by influencing decisions through advice or facilitating services; accountable for end results.
- Gives concise and clear status reports on projects.
- Adheres to project timeline and respectful of the deadlines on each project.
- Able to manage projects and work with competing priorities to deliver each requests on time and with quality.
- Communicate project status and manage stakeholder expectations.
- Drives standardized processes and contributes to overall improvement of tools and processes.

**Qualifications**:

- Experience in performing vendor management, preferably of HR systems (2-3 years preferred)
- Experience in project management (2-3 years preferred)
- Consistently demonstrates clear and concise written and verbal communication skills
- An innate ability to identify issues and work them to closure, including remediation and escalation where appropriate
- Discretion and diplomacy when dealing with sensitive issues
- Organizational skills and ability to prioritize
- Desire and talent for building and maintaining business relationships
- A commitment to protect the bank from all risk exposure
- Experience working across a diverse set of stakeholders with positive results
- Advanced experience with MS Office

**Education**:

- Bachelor’s/University degree or equivalent experience
- **Job Family Group**:
Technology
- **Job Family**:
Applications Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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