Customer Service Ambassador

hace 1 semana


Alajuela, Alajuela, Costa Rica Marriott Worldwide A tiempo completo

**About Us**

Fairfield Inn & Suites by Marriott is a hospitality leader dedicated to delivering exceptional experiences for our guests. Our mission is to provide clean, comfortable, and productive accommodations that make travel easy and enjoyable.

As a Guest Experience Expert at Fairfield Inn & Suites by Marriott, you will play a vital role in achieving our goal of creating memorable stays for our guests. You will be the face of our hotel, responsible for ensuring that every guest feels welcome, heard, and taken care of during their stay.

The Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Expert. In this role, you will be responsible for:

  • Providing personalized service to guests, responding to their needs and requests in a timely and professional manner
  • Maintaining high standards of cleanliness and organization in all areas of the hotel
  • Ensuring that all guests have a smooth and enjoyable stay, from check-in to check-out
  • Collaborating with other team members to achieve excellent guest satisfaction scores
  • Participating in ongoing training and development to enhance your skills and knowledge

What We Offer:

In addition to a competitive salary and benefits package, we offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A chance to work with a diverse and talented team
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off
  • A fun and rewarding work environment that encourages teamwork and collaboration

About Marriott International

Marriott International is a leading global hospitality company with a portfolio of 30 brands and over 7,000 properties worldwide. We are committed to providing exceptional experiences for our guests and empowering our associates to grow and succeed in their careers.



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