Human Resources Strategist for Employee Relations and Compliance

hace 1 semana


San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

At Bill Gosling Outsourcing, we're committed to delivering exceptional career opportunities in customer service, collections, and back office positions. We're currently seeking an experienced Human Resources Strategist to lead our HR department.

Job Summary:

The Director of Human Resources will oversee employee relations, ensuring compliance with regulations and managing budgets. This individual will assess staffing needs, develop compensation plans, and coordinate the implementation of HR policies and procedures.

Key Responsibilities:

  • Develop, recommend, and implement human resources policies and procedures, ensuring all policy-related documentation is up-to-date and compliant.
  • Act as a trusted advisor and sounding board to senior management on complex employee issues and employee legal matters.
  • Partner with the global HR team and leaders to drive the implementation of strategies and programs, measuring success and driving improvement.
  • Develop and mentor HR team members.
  • Provide guidance to the HR team on ISO and BMS processes, ensuring they are trained and compliant.
  • Cordinate global HR and Operations teams to update production compensation plans.
  • Analyze annual benefits reports and make recommendations for benefits renewal for applicable locations.
  • Provide guidance and assistance with immigration matters globally, as required.
  • Facilitate health and safety procedures to ensure compliance with legislations.

Education & Experience:

A College Diploma or University Degree in Human Resources is required, along with 5-10 years of Human Resources work experience covering multiple disciplines. A minimum of 5 years in a Human Resources Managerial role or equivalent work experience outside the company is also required.

Certificates, Licenses, & Registration:

Membership in a professional Human Resources organization (e.g. HRPAO or SHRM) is required. Working towards an HR designation is an asset.

Why Work with Us?

  • We offer a performance bonus and annual merit increase.
  • You'll receive paid time off for your birthday, marriage leave, and bereavement leave.
  • Our casual dress code allows you to come to work in comfort.
  • We provide free counseling sessions and point-to-point transportation.
  • Asociacion solidarista and free parking for all employees are also perks of working with us.
  • You'll have access to a games room and rest area for relaxation.
  • New site - beautiful new office setting with a view.


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