Research Specialist

hace 2 meses


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo
About the Role

We are seeking a highly skilled Research Specialist to join our International Seller Growth organization. As a key member of our team, you will work closely with User Experience, Product Management, Engineering, and other product and business teams to drive growth and innovation.

Key Responsibilities
  • Design and execute comprehensive research roadmaps to inform product and UX design decisions.
  • Gather and analyze human performance, behavioral, and interaction/usage data to test hypotheses and derive recommendations.
  • Develop a deep understanding of our Selling Partners across diverse audiences, including designers, PMs, engineers, and business leaders.
Requirements
  • 3+ years of experience leading User Research projects with demonstrated impact.
  • Portfolio demonstrating past work experience and deliverables.
  • 3+ years of experience managing all stages of research design, including study design, test creation, recruiting, moderation, analysis, and reporting.
Preferred Qualifications
  • BS or MS in Human Factors, Human-Computer Interaction, Cognitive Engineering, or similar.
  • Excellent communication, presentation, interpersonal, and analytical skills.
  • Experience in a highly agile/scrum environment.
About Amazon Support Services Costa Rica SRL - B20

We are a dynamic organization dedicated to delivering innovative solutions to support the growth of our sellers worldwide. Our team is passionate about using data-driven insights to inform product decisions and drive business outcomes.



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