Global Travel Industry Professional

hace 17 horas


San Francisco, Heredia, Costa Rica Bcd A tiempo completo
About the Job

We are seeking a highly organized and detail-oriented Account Management Coordinator to join our team in Heredia, Costa Rica.

This role is part of our hybrid program, allowing you to work from home or remotely while being part of a dynamic and flexible work environment that fosters a good work-life balance.

The ideal candidate will have excellent verbal and written skills in Spanish and English, as well as experience in the travel industry. They should be proficient in MS Excel and comfortable working with pivot tables, merging spreadsheets, and locating discrepancies.

Key Responsibilities
  • Support the account management team in research, information, and data gathering.
  • Analyze data and prepare reports for client reviews and presentations.
  • Request and validate ad hoc financial and management reports.
  • Manage customer metrics and maintain data sources.
  • Keep updates in CRM tools and assist in managing surveys.
  • Assist with projects and provide MS Office support.
Requirements
  • Experience in the travel industry.
  • Excellent verbal and written skills in Spanish and English.
  • Proficient in MS Excel and ability to work with pivot tables.
  • Ability to meet short customer deadlines and expectations.
  • Well-developed communication and interpersonal skills.
Benefits
  • Flexible working hours and remote opportunities.
  • Opportunities to grow your skillset and career.
  • Generous vacation days and compensation package.
  • Travel industry professional perks and discounts.
  • Inclusive work environment where diversity is celebrated.


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