Complex Order Process Expert
hace 7 días
Vmware is a global leader in cloud infrastructure and digital workspace software, enabling companies to build, run, manage, and adapt applications on any cloud or device. Our Worldwide Business Operations (WWBO) team plays a critical role in delivering frictionless purchasing and consumption experiences for our customers, partners, and colleagues.
The Complex Order Management team is an integral part of WWBO, responsible for processing complex orders, driving large-scale strategic programs, and implementing new systems to improve operational efficiency and quality.
We are seeking a highly skilled Order Management Specialist to join our team. As a key member of our operations team, you will be responsible for handling complex order processing tasks, ensuring accuracy and alignment with all compliance guidelines, including SOX and export regulations. You will also serve as a Subject Matter Expert (SME) for various lines of business and core focus areas, acting as an Operations backup for the Lead when needed.
Job Responsibilities
As an Order Management Specialist, you will be responsible for:
- Handling complex order processing tasks, ensuring accuracy and alignment with all compliance guidelines
- Serving as an SME for various lines of business and core focus areas, acting as an Operations backup for the Lead when needed
- Identifying transformational ideas and suggestions that improve operational efficiencies, partner experience, and simplicity of operations
- Interacting with cross-functional business, operations, and IT teams to support the order-to-cash process and related initiatives
Requirements
To succeed in this role, you will need:
- A deep understanding of complex order processing and operational efficiency
- Strong analytical and problem-solving skills, with the ability to identify and implement process improvements
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
- A collaborative mindset, with a strong desire to contribute to a dynamic and fast-paced environment
Benefits and Perks
Vmware offers a comprehensive benefits package, including medical coverage, retirement plans, parental leave, time off programs, and more. We also provide opportunities for professional development, including conference participation, trainings, and course work. Additionally, we offer flexible work arrangements, wellness reimbursement, and online fitness and wellbeing classes.
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