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Order To Cash Operations Expert

hace 1 semana

San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Job Overview:
Amzn Support Srvcs Costa Rica seeks a skilled Order To Cash Operational Excellence Leader to drive process improvements, manage large-scale data analysis, and provide actionable recommendations.

About the Role:
As an experienced Order To Cash professional, you will lead continuous improvement projects, identify areas for automation and optimization, and develop strategic solutions to drive business growth. Your exceptional analytical and problem-solving skills, combined with your ability to think strategically and tactically, will enable you to make a significant impact on our financial performance.

Responsibilities:
* Develop and implement process improvements with automation and analysis to increase efficiency and reduce costs
* Lead continuous improvement projects to scale and improve controllership with measurable results
* Identify incomplete or inaccurate data, determine root cause, and create escalation plans
* Create project plans, organize resources, and deliver successful outcomes
* Provide data-driven insights and recommendations to senior leadership
* Collaborate with cross-functional teams to drive business objectives

Requirements:
* 6+ years of experience in Order To Cash full cycle expertise
* 5+ years of experience in identifying incomplete or inaccurate data, identifying root cause, and creating escalation plans
* Demonstrated data analytics proficiency (Excel skills, experience using Tableau or BI tools)
* Bachelor's Degree or Studies in Finance, Business, Engineering, Statistics, or related analytical field
* MBA, or CPA preferred
* Experience working with large-scale data mining and reporting tools (SQL, MS Access, Essbase, Cognos) and other financial systems (Oracle, SAP, Lawson, JD Edwards)
* Expertise in Six Sigma or other Lean defect reduction techniques