Digital Growth Strategist

hace 1 mes

San Francisco, Heredia, Costa Rica Uber A tiempo completo
About the Role

We are seeking an experienced Digital Growth Strategist to lead our Latin America market expansion efforts. This is a unique opportunity to make a direct impact on building and crafting the category of food delivery and the future of Uber Eats in Costa Rica.

As a Digital Growth Strategist, you will be responsible for defining and implementing the eater acquisition, retention, and engagement strategy in one of Latin America's regions. You will work closely with both local Territory teams to align on the strategy and with the rest of the Operations team to ensure you are using key insights and tools.

This role calls for a combination of savvy analytics, strategic thinking, strong execution, and interpersonal ability to work alongside a team of Operations experts.

What you'll do:

  • Develop and own a full roadmap of initiatives to increase acquisition, engagement, and loyalty of users.
  • Create and optimize processes to allow the business to efficiently operate and grow.
  • Manage promotions budget efficiently to maximize customer acquisition, engagement, and retention.
  • Actively search for new features that could improve customers' experience on Uber Eats and work directly with central teams to prioritize and ensure local relevance of new product rollouts.
  • Build and develop strong relationships with cross-functional, central, and territory teams (e.g., Marketing, Community Operations, Policy, Communication, Legal, etc.) to contribute to the long-term growth of the territory while building a global network.

Requirements:

  • 3+ years of experience solving complex analytical problems; experience in business consulting, investment banking, or other hyper-growth startups is preferred.
  • English and Spanish professional proficiency.
  • Critical thinking and analytical rigor, as you will be dealing with data.
  • Experience with data-based decision-making - exercising good judgment in ambiguous circumstances, and effectively communicating across a diverse team.
  • Able to operate collaboratively and efficiently in a fluid, ambiguous environment.
  • Excellent written and verbal communication skills.
  • Strong Excel skills, other database experience helpful. Comfortable learning and using new software tools (e.g., SQL, Python).
  • Basic understanding of experimental design (such as A/B experiments) and statistical methods (Incrementality Concept).
  • SQL proficiency.
  • Python proficiency.

The estimated salary for this position is $120,000 per year, taking into account the company's standard compensation package for similar roles in the region.

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