Strategic Change Management Professional

hace 2 días


San José, San José, Costa Rica Splunk Inc A tiempo completo

About the Role:

Splunk Inc. is seeking a skilled Change Management Professional to join our Customer Success & Experience (CSX) Team. As a member of this team, you will play a crucial role in helping our organization adapt to change and ensure a seamless transition for our people.

Responsibilities:

  • Develop comprehensive change management plans for projects and initiatives within CSX.
  • Collaborate with Business Analysts and Program Managers to assess the impact of changes on various segments of the organization.
  • Implement an effective organizational change methodology applicable across CSX.
  • Evaluate the anticipated impact of planned organizational changes.
  • Identify potential risks and devise strategies for mitigating them.
  • Anticipate and address resistance to change proactively.
  • Collaborate with CSX Technical Writers to ensure consistency in communications.
  • Define clear success metrics for evaluating the effectiveness of change management efforts.
  • Provide timely reporting and updates to management and project teams.
  • Offer regular coaching sessions to other CSX Managers on managing the effects of change within their teams.

Requirements:

  • Preferred qualification: Certified Change Management Professional.
  • Demonstrated leadership skills, with the ability to influence stakeholders effectively.
  • Exceptional oral and written communication abilities.
  • Minimum of 5 years of experience in a change management role.


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