Senior Change Management Professional

hace 4 días


San José, San José, Costa Rica Splunk Inc A tiempo completo
Change Management Expert for a Digital World

Splunk Inc is dedicated to building a safer and more resilient digital world. We empower the world's leading enterprises with our unified security and observability platform, ensuring their digital systems are secure and reliable. Our exceptional team members make Splunk stand out as an amazing career destination, earning us numerous awards as a best place to work.

We value diversity and inclusivity, embracing your unique perspective and talents. As a part of the Customer Success & Experience (CSX) Team at Splunk, you will be focused on shaping change management strategies that positively impact our people. You will help us build, deliver, and maintain effective change management plans across all of our programs.

About the Role

This role sits within the CSX Strategy, Planning & Management team, reporting directly to the Chief Customer Officer. Your responsibilities will include:

  • Developing comprehensive change management plans for projects and initiatives within the CSX organization.
  • Collaborating closely with Business Analysts and Program Managers to assess organizational impacts.
  • Implementing a robust organizational change methodology applicable across CSX.
  • Evaluating the anticipated impact of planned organizational changes.
  • Identifying potential risks and devising mitigation strategies.
  • Anticipating and addressing resistance to change proactively.
  • Collaborating with CSX Technical Writers to ensure consistent communications.
  • Defining clear success metrics for evaluating change management efforts.
  • Providing timely reporting and updates to management and project teams.
  • Offering regular coaching sessions to other CSX Managers on managing change effects within their teams.
Requirements
  • A preferred qualification: Certified Change Management Professional.
  • Demonstrated leadership skills with the ability to influence stakeholders effectively.
  • Exceptional oral and written communication abilities.
  • A minimum of 5 years of experience in a change management role.

The estimated salary for this position is $85,000 - $110,000 per year, based on industry standards and location considerations. This figure may vary depending on factors such as your level of experience, qualifications, and performance.



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