Operational Excellence Strategist

hace 6 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

At Amzn Support Srvcs Costa Rica, we strive to improve the customer experience by delivering operational efficiency and promoting a culture of Operational Excellence across Amazon.

About the Role

We are seeking an experienced Senior Operational Excellence Specialist to join our team. The ideal candidate will have a strong background in project management and operational excellence roles, with experience leading complex projects and implementing Six Sigma and Lean methodologies.

The role will involve:

  • Supporting the execution of the WW FGBS ACES strategy through local management and partnership with other support teams (L&D, BA, HR, Controllership).
  • Coaching, training and promoting the continuous improvement culture across the site.
  • Proactively performing quantitative analysis of key process indicators, to identify and promote process improvement opportunities that deliver on cost reductions or improvement of key performance indicators.

Requirements

The successful candidate will possess:

  • A Bachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics or related field.
  • Experience of at least 3-5 years of project management and operational excellence roles.
  • Six Sigma Black Belt Certified.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

About Us

Amzn Support Srvcs Costa Rica is a global organization dedicated to providing excellent customer service and supporting the growth of Amazon's business. We are committed to creating a workplace where our employees can thrive and develop their careers.



  • San José, San José, Costa Rica Emerson A tiempo completo

    Job Summary: We are seeking an Operational Excellence Specialist to join our team at Emerson. As a key member of our operations team, you will be responsible for leading and implementing process improvement initiatives across the organization.About the Role:- Acts as a consultant for continuous improvement projects executed by Lean Champions- Mentoring SS...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleWe are seeking a skilled Operational Labor Planning Strategist to join our team at Amzn Support Srvcs Costa Rica. As a key member of our Production Planning Team, you will be responsible for delivering innovative solutions that drive operational excellence and efficiency across our North America Customer Fulfillment Network.Key...


  • San José, San José, Costa Rica Emerson A tiempo completo

    About the Role:As an Operational Excellence Specialist at Emerson, you will play a vital role in supporting business continuity across various functional departments. This involves executing tasks seasonally to achieve deliverables and drive efficiency and productivity.Main Responsibilities:Identify improvement actions by analyzing problems using continuous...


  • San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    Digital Marketing StrategistAt Zm Financial Systems, we're committed to innovation and collaboration. As a Digital Marketing Strategist, you'll play a key role in designing, developing, and executing effective social media marketing practices across the organization.This is an exciting opportunity to leverage your experience as a digital marketing...


  • San José, San José, Costa Rica Td Synnex A tiempo completo

    The Operational Excellence Supervisor is a leadership role responsible for managing and guiding a team to drive process improvements, optimize workflows, and deliver impactful solutions that enhance operational efficiency and the customer experience.This position requires a proven ability to lead teams, make strategic decisions, and effectively collaborate...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Job Summary:The Continuous Improvement Analyst role at Emerson is focused on improving operational efficiency and driving business growth through process enhancements. As a key member of our team, you will be responsible for analyzing business processes and identifying opportunities for improvement.Main Responsibilities:Analyze business processes and...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About UsAmzn Support Srvcs Costa Rica is a dynamic company that values innovation and customer satisfaction.We are seeking an experienced Team Manager to join our team and help us drive operational excellence.Job DescriptionThe successful candidate will be responsible for managing individual and team performance expectations and goals, maintaining a singular...


  • San José, San José, Costa Rica Netskope A tiempo completo

    About the RoleNetskope is seeking a Marketing Operations Strategist to drive operational excellence within the Marketing organization. This role will design and support critical business processes, manage data and data flows impacting demand generation and prospecting, and support the marketing automation platform and technology stack.Key Responsibilities-...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's degree in Business, Engineering, Statistics, Computer Science, Mathematics or related field.- Experience of at least 3-5 years of project management and operational excellence roles.- Experience in or demonstrated ability to lead people/teams without formal responsibility and interacting and building rapport with teams of all levels- Six Sigma...


  • San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    At Zm Financial Systems, we empower innovation by inspiring product growth and development.We are a dynamic organization that supports our mission to be the leader in financial systems. Our workplace culture is built on excellence and embodies qualities such as integrity, responsiveness, collaboration, respect, and passion.Role OverviewThe Senior Product...


  • San José, San José, Costa Rica Wns Global Services A tiempo completo

    Company OverviewWNS Global Services is a leading provider of business process management solutions, serving clients across various industries. With operations in multiple countries, we leverage our expertise to drive efficiency and excellence in client processes.About WNSWe are a global company with a strong presence in North America, South America, and...


  • San José, San José, Costa Rica Western Union A tiempo completo

    We are seeking a motivated and detail-oriented Operational Excellence Specialist to join our Consumer Protection team. As a key member of this team, you will play a critical role in reviewing agents and service providers to assess their exposure for consumer protection related risks.This position involves reviewing and analyzing consumer complaint data to...


  • San José, San José, Costa Rica Moody'S Investors Service A tiempo completo

    About Moody's Investors ServiceWe are dedicated to supporting informed decision-making in the global financial markets. As a leader in credit ratings, research, and analysis, we strive to maintain the highest standards of excellence.Job SummaryWe are seeking a highly skilled Stakeholder Engagement Strategist to join our team. The successful candidate will be...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    **Recruitment Excellence**Join our dynamic team at Amzn Support Srvcs Costa Rica as a Recruiting Strategist for Consumer Business.**Key Responsibilities:**Partner with hiring managers to identify recruitment needs and develop targeted solutions.Conduct market research to stay up-to-date on industry trends and best practices.Recommend and implement process...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    We are seeking an experienced Senior Operational Excellence Specialist to join our team at Amzn Support Srvcs Costa Rica. The ideal candidate will have a strong background in project management and operational excellence roles, with experience leading complex projects and implementing Six Sigma and Lean methodologies.Key ResponsibilitiesThe role will...


  • San José, San José, Costa Rica Lonza A tiempo completo

    Costa Rica, San Jose- United Kingdom, ManchesterToday, Lonza is a global leader in life sciences operating across three continents.While we work in science, there's no magic formula to how we do it.Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people.In exchange, we let our people own their...

  • Technology Strategist

    hace 7 días


    San José, San José, Costa Rica Canonical - Jobs A tiempo completo

    **About the Role**We are seeking a Technology Strategist to join our team and lead our distributed team of back-end developers. In this role, you will be responsible for guiding the design, development, and operational efficiency of our interrelated services.You will also be expected to develop talent through coaching, mentoring, feedback, and hands-on...


  • San José, San José, Costa Rica Ynv Group A tiempo completo

    Overview:We're searching for an experienced Global Process Excellence Lead to create transformative, comprehensive, and self-sustaining operational excellence capabilities within the business to reduce cost, remove complexity, increase flexibility, and improve compliance.As an integral part of the Business Excellence & Transformation unit, you'll work in...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    **About the Role:**We are looking for a highly skilled Risk Management Strategist to join our team at Amzn Support Srvcs Costa Rica. As a key member of our leadership team, you will be responsible for setting the vision, direction, and culture of your team by managing individual and team performance expectations and goals.The ideal candidate will have 2+...


  • San José, San José, Costa Rica Growth Acceleration Partners A tiempo completo

    Growth Acceleration Partners (GAP) is a trailblazing Digital Transformation company specializing in Applications and Data Solutions. We empower our clients in the USA to achieve digital excellence through innovative partnerships.Our vision at GAP is to foster a diverse and collaborative environment where our team members can grow, learn, and succeed. We...