Airport Customer Service Ambassador

hace 6 días


San José, San José, Costa Rica United Airlines A tiempo completo

We're on a path towards becoming the best airline in history, and we're looking for talented individuals to join our Airport Operations team as Customer Service Representatives. This is an exciting opportunity to work with a global company that operates in hundreds of locations around the world, serving millions of customers every day.

As a key member of our team, you'll be responsible for delivering exceptional customer service to our passengers at airports around the world. Your primary focus will be on providing friendly, professional, and insightful support to resolve travel issues and make our customers' experiences memorable.

Key Responsibilities:

  • Receiving and directing incoming calls, greeting, and advising customers
  • Preparing tickets, determining fares, and routing to meet passenger travel needs
  • Interacting with customers in a kind and useful manner to craft memorable experiences
  • Stepping up to anticipate customer needs while maintaining a strong sense of responsibility
  • Working with a safety mentality to ensure high standards are met

Requirements:

  • High school graduate or equivalent certificate
  • Minimum of 18 years old
  • Excellent interpersonal skills with proficiency in English and Spanish
  • Comfortable working with computers, mobile devices, and new technologies
  • Physical ability to stand and walk for entire shift, lift and handle baggage
  • Ability to travel to other countries for training purposes
  • Legally authorized to work in Costa Rica without sponsorship
  • Ability to meet Company attendance standards and uniform/appearance standards
  • Hold a valid passport and U.S. visa

Preferred Qualifications:

  • Previous airline, travel, or hospitality work experience
  • Bachelor's degree

Estimated Salary: $45,000 - $60,000 per year

Benefits:

  • Competitive benefits package aimed at keeping you happy, healthy, and well-traveled
  • World-class benefits and space available travel privileges

About United Airlines:

We're committed to uplifting and providing opportunities in the places where we work, live, and fly. As a global company, we strive to create a truly diverse and inclusive workforce. If you're passionate about delivering exceptional customer service and making a difference in people's lives, we encourage you to apply for this exciting opportunity.



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