Dental Customer Service Representative

hace 4 días


San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo
About the Job:

We are looking for a skilled and detail-oriented Dental Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in the dental industry.

The Role:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Set up new accounts and maintain customer data in SAP
- Provide basic technical support on all Straumann products
- Process orders accurately and efficiently using SAP
- Communicate effectively with internal teams to ensure seamless delivery of services

Your Qualifications:
- 1+ years of experience in customer service or support
- High School diploma or equivalent
- Fluent in English and French

Additional Requirements:
- Prior dental experience
- Ability to work in a fast-paced team environment
- Strong interpersonal and written communication skills
- Excellent customer service skills
- Prior sales experience
- Basic computer skills including PC, Microsoft Office including Word, Excel, and PowerPoint

Join Our Team:

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