Frontline Interface Amazon Kindle Direct Publishing

High School Diploma or equivalent in your country- Proven English verbal and written fluency skills.- Demonstrated verbal and written communication skills with external/internal teams- Proven ability to understand complex issues- Ability to navigate through multiple web tools- Basic Microsoft Outlook, Excel and Word understanding and usage- Schedule...

High School Diploma or equivalent in your country- Proven English verbal and written fluency skills.- Demonstrated verbal and written communication skills with external/internal teams- Proven ability to understand complex issues- Ability to navigate through multiple web tools- Basic Microsoft Outlook, Excel and Word understanding and usage- Schedule...

Availability to attend training on site *- High School Diploma or equivalent in your country- Proven English verbal and written fluency skills.- Demonstrated verbal and written communication skills with external/internal teams- Proven ability to understand complex issues- Ability to navigate through multiple web tools- Basic Microsoft Outlook, Excel and Word...

Job OverviewAs an Amazon Publishing Support Specialist, you will be the primary point of contact for publishers and content providers using our Kindle Direct Publishing website.Our team thrives on innovation and excellence, and we are looking for talented individuals who are passionate about delivering exceptional customer experiences.

About the RoleThe Kindle Direct Publishing (KDP) Support Specialist is responsible for ensuring that all concerns from publishers are addressed in a timely and professional manner.This role requires strong analytical skills, with the ability to understand complex issues and provide clear written and verbal communication.

Overview of the RoleAs a Frontline Interface for Amazon Kindle Direct Publishing, you will be the primary point of contact between Amazon and publishers/content providers who use the KDP website to upload content.The ideal candidate will have excellent written and verbal communication skills, with the ability to clearly explain complex issues to customers....

High School Diploma or equivalent in your country.- Proven English & Portuguese verbal and written fluency skills.- (If applicable) Proven (International language) verbal and written fluency skills.- Demonstrated verbal and written communication skills with external/internal parties.- Proven ability to understand complex issues.- Ability to navigate through...

High School Diploma or equivalent in your country- Proven English verbal and written fluency skills.- (If applicable) Proven (International language) verbal and written fluency skills.- 1+ years of previous experience in a contact center environment.- Demonstrated verbal and written communication skills with external/internal contacts.- Proven ability to...

High School Diploma or equivalent in your country.- Proven English & Portuguese verbal and written fluency skills.- (If applicable) Proven (International language) verbal and written fluency skills.- Demonstrated verbal and written communication skills with external/internal parties.- Proven ability to understand complex issues.- Ability to navigate through...

About the CompanyAmazon's Kindle Direct Publishing is a service that enables authors and publishers to self-publish books directly to the Amazon Kindle store.The company offers a team environment that thrives on innovation and excellence, and our staff is talented, energetic, and passionate about creating an exceptional customer experience.Your RoleAs a...

Job OverviewKDP Support Specialist plays a vital role in ensuring the success of publishers and content providers who use Amazon's Kindle Direct Publishing (KDP) website to upload their work.The ideal candidate will have excellent communication skills, be detail-oriented, and possess strong analytical abilities.

Fluently reads and writes English and Spanish.- Ability and willingness to work on weekends.- Maturity and ability to review explicit adult content from a clinical perspective.This includes nudity, strong language, etc.- A passion for reading.- Medium analytical skills for identifying fraudulent behaviors and patterns- Ability to work in a fast-paced,...

1+ years of relevant work experience.- Proven proficiency on German as a third language is a must.- Proven written and verbal communication skills in English.- Ability and willingness to work weekends.- Maturity and ability to review explicit adult content from a clinical perspective.This includes nudity, strong language, etc.- A passion for reading- Ability...

1+ years of relevant work experience.- Proven written and verbal communication skills in English.- Ability and willingness to work weekends.- Maturity and ability to review explicit adult content from a clinical perspective.This includes nudity, strong language, etc.- A passion for reading- Ability to work in a fast-paced, production-oriented environment.-...

1+ years of relevant work experience.- Proven written and verbal communication skills in English.- Ability and willingness to work weekends.- Maturity and ability to review explicit adult content from a clinical perspective.This includes nudity, strong language, etc.- A passion for reading- Ability to work in a fast-paced, production-oriented environment.-...

About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Amzn Support Srvcs Costa Rica. As a KDP Support Specialist, you will be the primary point of contact for publishers and content providers who require assistance with uploading and selling their e-books on the Amazon Kindle store.Key Responsibilities:Provide clear...

Position SummaryThis is a unique opportunity to work with Amazon's innovative Kindle Direct Publishing platform as a KDP Support Analyst. Your primary responsibility will be to provide top-notch support to publishers and content providers who utilize our web-based services to publish their digital content.Responsibilities Include:Demonstrate expert written...

2+ years' experience in Books organization with progressively increasing responsibility- Bachelor's degree with relevant experience on the services industry.- Demonstrated ability to be successful in a highly fluid, fast-paced and ambiguous environment- A passion for books and reading- A proven ability to hire and develop high-performing people.- Exceptional...

The Ultra-Fast-Fresh Support team's primary role is to support the Amazon US Grocery Delivery business - and it's different verticals such as vendor, in-stock and marketing managers as well as distribution, selection and pricing teams in who are based in the US which have a direct impact on customer experience.Depending on the vertical you support, you will...

Basic Qualifications- 1+ years experience of handling escalations- Ability to drive root cause analysis and identify corrective actions in cooperation with stakeholders- Experience driving and documenting new processes and simplify existing processes- Experience with KDP UI and tools- Ability to work nights, weekends, and overtime as needed- Strong oral and...