CRM Solutions Expert
hace 4 días
This CRM Specialist position is responsible for managing business relationships and associated data using the Customer Relationship Management (CRM) tool. The ideal candidate will have strong analytical and problem-solving skills, with the ability to analyze complex data and identify opportunities for improvement. As a key member of our team, you will play a critical role in ensuring seamless interactions between businesses and customers.
Main Accountabilities:
- Provide high-level customer service and prioritize tasks to meet Service Level Agreements (SLAs).
- Collaborate with other teams to ensure alignments and represent the CRM GSC Americas analysts.
- Analyze negative trends or delays in processes to identify root causes and opportunities for improvement.
- Recommend ongoing process improvements to drive efficiency and maximize value realization.
- Support team strategy and transitions upon business directions in close cooperation with the team leader.
- Manage end-to-end processes for their respective teams, including follow-up and escalation of issues if needed.
-
Service Solutions Expert
hace 6 días
Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completoUnited Parcel Service is seeking a highly skilled Service Solutions Expert to join our team. In this role, you'll work closely with customers to analyze and resolve service-related issues, conduct research to improve our service offerings, and develop solutions to enhance customer satisfaction.Key Responsibilities:Analyze and respond to customer requests,...
-
Crm Technical Specialist
hace 1 semana
Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completoJob Type: Full-Time Overview:We're SmileDirectClub, and we believe everyone deserves a smile they'll love.We also believe that you deserve a job you'll love.Good thing you found us, and we found you.At SmileDirectClub, we're all about empowering transformation.We want people to become more confident in how they look, how they feel, and how they think.So,...
-
Customer Care Solutions Expert
hace 7 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoJob TitleCustomer Care Solutions ExpertJob SummaryTek Experts is seeking a highly motivated Customer Care Solutions Expert to join our Sales Support & Customer Care (SSCC) team. In this role, you will be responsible for managing customer cases, collaborating with internal teams, and providing exceptional customer service.Key ResponsibilitiesManage customer...
-
Automated Testing Solutions Expert
hace 6 días
Alajuela, Alajuela, Costa Rica Infotree Global Solutions A tiempo completo**About the Role:**As an automation specialist at Infotree Global Solutions, you will be responsible for automating payroll master data testing rounds with RPA. This role requires experience in RPA tools, specifically uiPath, and strong intermediate skills in C#, VB.Net, and English.**Key Accountabilities:Automate payroll master data testing rounds with...
-
Bookkeeping Expert
hace 7 días
Alajuela, Alajuela, Costa Rica Arht Home Solutions A tiempo completoJoin us at Arht Home Solutions in San Ramón, Provincia de Alajuela, where we're building a dynamic team to drive growth and success. We're now hiring a bookkeeping expert to help manage our financial operations and provide administrative support to our team.This exciting opportunity requires someone with a deep understanding of accounting principles,...
-
Business Solutions Expert
hace 7 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients.We're problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most innovative enterprises thrive.If you crave problem-solving, finding...
-
Cybersecurity Solutions Expert
hace 7 días
Alajuela, Alajuela, Costa Rica Microsoft A tiempo completo**Job Description:**Company OverviewMicrosoft is a technology leader that empowers digital transformation for individuals and businesses around the world.Key Responsibilities:Help customers make informed technical decisions to build secure and compliant business solutions.Lead technical presentations, demonstrations, and workshops to showcase Microsoft's...
-
AWS Architecture Expert
hace 6 días
Alajuela, Alajuela, Costa Rica Softwareone A tiempo completoAbout the RoleWe are seeking an experienced AWS Solutions Architect to join our Services Delivery team. As an AWS expert, you will work closely with clients to design and implement hybrid cloud solution projects. Your responsibilities will include collaborating with sales teams, guiding clients through cloud migrations, and presenting AWS solutions to...
-
Data Visualization Expert
hace 6 días
Alajuela, Alajuela, Costa Rica Hitachi Solutions Ltd A tiempo completoAbout Our CompanyHitachi Solutions Ltd is a global Microsoft solutions integrator that specializes in developing and delivering industry-focused solutions to support our clients' business transformation goals. We have a rich history of innovation, financial strength, and international presence as one of the world's largest companies.Our industry focus,...
-
Full Stack Salesforce Expert
hace 7 días
Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completoOverview: SmileDirectClub is a pioneering oral care leader that helps people transform their smiles through our innovative telehealth platform. Our team culture is collaborative and innovative, driving us to deliver cost-effective solutions for the business.Job Summary:We're searching for a skilled Salesforce developer who will join our team as a Senior...
-
Senior Business Intelligence Developer
hace 6 días
Alajuela, Alajuela, Costa Rica Hitachi Solutions Ltd A tiempo completoCompany OverviewHitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. We have a long and rich history of innovation, financial strength, and international presence as one of the world's largest companies.Our...
-
Financial Engineering and Analytics Expert
hace 7 días
Alajuela, Alajuela, Costa Rica Global Services Business A tiempo completo**Company Overview**Global Services Business is a leading provider of financial services and solutions.**Job Summary**We are seeking a Financial Engineering and Analytics Expert to join our team. This role involves developing and working with financial data, financial models, and software products.**Responsibilities and Qualifications**We require a strong...
-
Expert Customer Support Engineer for Dynamics
hace 7 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoDynamics Support Engineer Job DescriptionWe are looking for an experienced Expert Customer Support Engineer to join our team. In this role, you will be responsible for providing technical guidance and support to customers who are experiencing issues with our Dynamics software.You will work closely with customers to understand their needs, provide timely and...
-
Manufacturing Operations Expert
hace 6 días
Alajuela, Alajuela, Costa Rica Philips A tiempo completoJob DescriptionWe are seeking a highly skilled and motivated individual to join our Manufacturing Engineering team as a Manufacturing Operations Expert. In this role, you will be responsible for driving process innovation and technical project management.The ideal candidate will have a strong background in manufacturing engineering, with experience in...
-
Dynamics 365 Operations Expert
hace 7 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoAbout This Opportunity:As a senior technical specialist, you will drive technical advancement of staff and identify opportunities for product improvement.You will serve as advisor to your team for technical questions and problems, guiding and partnering with your team members to solve complex issues.This role requires creativity, adaptability, and strong...
-
Marketing Cloud Architect
hace 3 semanas
Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo**Job Type**: Full-Time Overview:Hi, we're SmileDirectClub, and we're big believers that everyone should have access to a smile they love.We also believe that you deserve a job you'll love.At SmileDirectClub, you'll help people change their lives - and in doing so, change your own.We believe it takes someone special to make a difference, and that what we do...
-
Clinical Expert Physician
hace 7 días
Alajuela, Alajuela, Costa Rica Patriot CareEssential Health Solutions A tiempo completoPatriot Care/Essential Health Solutions is committed to providing high-quality occupational health and disability examination services.Our team consists of experienced professionals who share a passion for delivering excellent care.We value flexibility and safety in the workplace, which is why we offer flexible working hours and a safe work environment.About...
-
Technical Area Expert
hace 7 días
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:We are seeking a highly knowledgeable expert to join our team in a senior technical role, driving the advancement of our staff and identifying opportunities for product improvement. As a key advisor, you will guide and partner with your team members to solve complex issues and take the lead on cases with high business impact.Tek Experts is a tech...
-
Support Solutions Specialist
hace 7 días
Alajuela, Alajuela, Costa Rica Golabs A tiempo completo**About the Role**We are seeking a talented Technical Support Engineer to join our team at Golabs. As a Technical Support Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their complete satisfaction with our products.**Key Responsibilities Include:**Providing expert-level technical support to customers...
-
Diagnostic Evaluation Professional
hace 7 días
Alajuela, Alajuela, Costa Rica Patriot CareEssential Health Solutions A tiempo completoPatriot Care/Essential Health Solutions is dedicated to providing expert occupational health and disability examination services.As a business and clinician-owned company, we prioritize quality care and patient satisfaction.We strive to create a safe work environment and offer flexible working hours for our team members.About Our Services:We provide...