Training Facilitator

hace 2 meses


San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo
Job Summary

Bill Gosling Outsourcing is a dynamic company committed to the career development of our people. In this role, you will provide a warm and welcoming environment to new hires through facilitation of corporate and client-specific training. You will leverage your expertise to enhance the learning experience by designing, developing, and updating training material, including computer-based training applicable to your portfolio.

Key Responsibilities
- Design and develop presentation and training materials involving content development for in-person, remote, and computer-based training modules.
- Facilitate classroom training with new hires.
- Interact positively with members of all seniority across the business to help problem-solve and foster our culture in a fast-paced environment where training is a value-added focus.
- Work with subject matter experts, management, and others to create training objectives, material, and content.
- Learn new knowledge, software, and innovate while collaborating with others.
- Create testing questions and design systems and/or tools to measure and report on the effectiveness of training.

Requirements
- At least 1 year of training or facilitation experience.
- Average of 90% or above in QA in the last 2 months.
- No attendance issues in the last 2 months.
- No performance issues (KPIs) in the last 2 months.
- No disciplinary actions in the last 3 months.
- Reports to Manager, Learning and Development / Managing Coach Operations
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