Digital Transformation Change Management Expert

hace 1 día


San José, San José, Costa Rica Softwareone A tiempo completo

About SoftwareOne

At SoftwareOne, we are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. With 8,700 employees supporting our approximately 65,000 customers worldwide, our goal is to help businesses navigate their digital transformation journey.

The Role

We are seeking an experienced Customer Adoption & Change Management Consultant to join our Services Delivery team. As a key member of our ACM service team, you will work closely with customers to develop skills for the adaptation of new technologies.

Key Responsibilities

  • Drive Adoption and Change Management methods
  • Proactively identify new workloads and expansion opportunities
  • Engage workload guides to drive business outcomes and value creation
  • Craft customer success plans inclusive of objectives, stakeholders, milestones, risks, and metrics
  • Analyze monitored data to derive action recommendations
  • Hold customer remote meetings and provide guidance on ACM activities

Requirements

To be successful in this role, you will need:

  • A degree in business administration or equivalent professional experience
  • Overall 2 years of experience within consulting services
  • Experience in consulting or pre-sales, with basic knowledge about MS O365 technology
  • Strong communication and problem-solving skills
  • Ability to work effectively in a dynamic environment

What We Offer

At SoftwareOne, we offer a unique corporate culture where values are upheld to foster an inclusive and supportive work environment. Our employee recognition programs celebrate achievements and contributions, while our training and development opportunities enhance your skills and expertise.

Join Us



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