Empleos actuales relacionados con Technical Support Specialist - San José, San José - Microsoft
-
Technical Support Specialist
hace 5 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCompany Overview:We are Amzn Support Srvcs Costa Rica, a team passionate about providing world-class support to our enterprise customers. Our mission is to deliver exceptional service and expertise that enables our customers to succeed.Job Description:We are seeking an experienced Technical Support Specialist to join our team. As a key member of our...
-
Technical Support Specialist
hace 6 días
San José, San José, Costa Rica Armory A tiempo completoAt Armory, we're empowering developers to deploy their code with increased safety, resilience, velocity, and compliance, to any production target on prem or in the cloud. We're looking for a Technical Support Specialist to join our team and help us achieve this mission.**About the Role:**This is an excellent opportunity for a motivated and experienced...
-
Technical Support Specialist
hace 6 días
San José, San José, Costa Rica Microsoft Corporation A tiempo completoAs a Technical Support Specialist at Microsoft Corporation, you will be part of the Customer Service & Success (CE&S) organization. This team is responsible for delivering a seamless support experience to customers worldwide.Come and help us build trust and confidence with every person and organization through delivering exceptional customer experiences. You...
-
Technical Support Specialist
hace 6 días
San José, San José, Costa Rica Equifax A tiempo completoWe are seeking a highly skilled Technical Support Specialist to join our team at Equifax.In this role, you will provide remote technical support to our internal associates, ensuring they have the necessary tools and resources to perform their jobs efficiently. Your responsibilities will include:Responding to customer inquiries and resolving technical issues...
-
Technical Support Specialist
hace 7 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoAbout UsPalo Alto Networks is a leader in cybersecurity, providing innovative solutions to protect our digital way of life. We're driven by a mission to be the cybersecurity partner of choice and are committed to making a difference through our work.Job DescriptionWe're seeking an experienced Technical Support Specialist to join our team. As a key member of...
-
Technical Support Specialist
hace 5 días
San José, San José, Costa Rica Akamai A tiempo completo**Technical Challenges Ahead**We're seeking a highly skilled Technical Support Specialist to join our IT Support team. As a key member of our team, you'll be responsible for delivering top-notch support services to our customers.Main Responsibilities:Monitoring system metrics to identify potential issues and provide prompt supportOwning the incident and...
-
Technical Support Specialist Lead
hace 7 días
San José, San José, Costa Rica Pfizer A tiempo completoCompany Overview:Pfizer is a leading global pharmaceutical company that aims to improve health and well-being around the world.We are seeking a highly motivated individual to join our Digital Solution and Service Management organization in a Technical Support Specialist role.
-
Technical Support Specialist
hace 6 días
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We are seeking an Escalation Specialist 1 to provide exceptional customer service while managing high-severity issues. The successful candidate will be proactive in communicating with customers and ensuring a positive support experience at all levels of the support structure.The role involves acting as a liaison between end-user customers and our...
-
Technical Support Specialist
hace 7 días
San José, San José, Costa Rica Wipro Limited A tiempo completoJob OverviewAs a Technical Support Specialist at Wipro Limited, you will be responsible for providing effective technical support to our clients. This role involves actively resolving client issues directly or through timely escalation to meet process SLAs.Key ResponsibilitiesSupport process by managing transactions as per required quality standards.Document...
-
Cybersecurity Technical Support Specialist
hace 5 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoAbout UsPalo Alto Networks is a leading cybersecurity company dedicated to protecting our digital way of life. Our mission is to be the cybersecurity partner of choice, ensuring that every day is safer and more secure than the one before.We're changing the nature of work through FLEXWORK, an approach that empowers employees to push boundaries and shape the...
-
Technical Support Specialist
hace 4 semanas
San José, San José, Costa Rica Smartsheet A tiempo completoEnergized by solving problems and providing outstanding support?There's never been a better time to join SmartsheetOur team strives for continuous improvement; if we see something that can be fixed, we'll leave it better than we found it.You'll be given the resources, opportunity, and responsibility to make a difference from day 1.As a **Technical Support...
-
Technical Support Specialist
hace 7 días
San José, San José, Costa Rica Cloud Software Group A tiempo completo**Job Overview**We are seeking a highly skilled Technical Support Specialist to join our team at Cloud Software Group.This role involves providing world-class customer service experience to customers and partners in problem identification and resolution on Citrix ADC.You will utilize your troubleshooting skills to isolate, analyze, and provide resolution to...
-
Technical Support Specialist
hace 2 semanas
San José, San José, Costa Rica Smartsheet A tiempo completoEnergized by solving problems and providing outstanding support?There's never been a better time to join SmartsheetAs a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe.Your responsibilities will include delivering support to our customers, maintaining high service standards, and...
-
Technical Support Specialist
hace 4 semanas
San José, San José, Costa Rica Smartsheet A tiempo completoEnergized by solving problems and providing outstanding support?There's never been a better time to join SmartsheetAs a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe.Your responsibilities will include delivering support to our customers, maintaining high service standards, and...
-
Technical Support Specialist
hace 6 días
San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft's Customer Experience & Success (CE&S) organization is at the forefront of delivering a seamless support experience for customers worldwide. The company's strategy, design, and implementation of end-to-end customer experiences are driven by a passion for innovation and excellence. As a Technical Support Engineer in the Customer Service & Support...
-
Technical Support Specialist
hace 7 días
San José, San José, Costa Rica Tek Experts A tiempo completoCompany OverviewTek Experts is a leading provider of tech services and support, dedicated to delivering specialized solutions for clients. We're problem solvers, engagers, and creative thinkers who strive to help our customers succeed.We're seeking an experienced Technical Support Engineer (Virtualization) to join our global team. This role involves working...
-
Technical Support Specialist
hace 6 días
San José, San José, Costa Rica Microsoft A tiempo completoOverviewMicrosoft's Customer Experience & Success organization is responsible for delivering a seamless support experience. Our team builds trust and confidence for every person and organization through timely technical expertise.In the Customer Service & Support (CSS) team, we are looking for individuals with a passion for customer success. As a Support...
-
Technical Support Specialist
hace 6 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoAbout the RoleAs a key member of our technical support team, you will work closely with our valued customers to address their complex post-sales concerns. Your expertise in troubleshooting and analyzing complex issues will enable you to provide unparalleled support to our clients.Your ImpactMeet enhanced response SLA's for customers who purchase our Platinum...
-
Technical Support Specialist
hace 6 días
San José, San José, Costa Rica Microsoft A tiempo completoCompany OverviewMicrosoft's Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. The team within CE&S builds trust and confidence for every person and organization through delivering a seamless support experience.In this role, you will be part of the...
-
Product Support Specialist
hace 4 semanas
San José, San José, Costa Rica Teleperformance A tiempo completoThe Product Support Specialist is an integral member of the Customer Experience team working directly with customers to provide an exceptional customer experience.This role is responsible for providing product support for Insulet OmniPod System (for insulin and injectable drugs).The specialist is the internal advocate for new and current customers needing...
Technical Support Specialist
hace 2 semanas
Company Overview
Microsoft's Customer Experience & Success organization is responsible for delivering exceptional customer experiences across the globe. With over 18,000 employees worldwide, we strive to empower every person and organization on the planet to achieve more.
Job Description
We are seeking a skilled Technical Support Engineer to join our Customer Service & Support team. As a Technical Support Engineer, you will be the primary point of contact for customers experiencing technical issues. You will own, troubleshoot, and solve customer technical issues while collaborating with internal teams and leveraging troubleshooting tools and practices.
Responsibilities:
- Review, investigate, and resolve customer technical issues in a timely and efficient manner.
- Collaborate with cross-functional teams to ensure seamless issue resolution.
- Participate in communities with peer delivery roles to enhance technical proficiency and problem-solving skills.
- Identify potential product defects and provide feedback to senior engineers to contribute to Microsoft product improvements.
Qualifications:
To be successful in this role, you must possess:
- A minimum of 3+ years of technical support, technical consulting experience, or information technology experience.
- A Bachelor's Degree in Computer Science, Information Technology (IT), or a related field, or equivalent experience.
- Fluent English language skills, including reading, writing, and speaking.
- Ability to meet Microsoft's security screening requirements, including background checks.
Benefits:
We offer a comprehensive benefits package, including flexible work arrangements, opportunities for career growth and development, and a collaborative work environment.
Mission:
Our mission is to empower every person and organization on the planet to achieve more. We value respect, integrity, and accountability, and strive to create a culture of inclusion where everyone can thrive at work and beyond.
