Guest Service Expert
hace 2 meses
**Descripción del Trabajo**
Nuestro trabajo no se limita a servir comida en una mesa para que nuestros huéspedes disfruten de ella hasta el momento de pedir la cuenta. Además de eso, queremos crear una experiencia que sea memorable y única.
Nuestros Expertos de Servicio al Huésped toman la iniciativa a la hora de ofrecer toda una serie de servicios orientados a que el huésped disfrute la experiencia. Ya sea cuando ponen las mesas, hablan con cocina, interactúan y sirven a los huéspedes o limpian las áreas de trabajo y de almacenamiento, los Expertos de Servicio al Huésped consiguen que las transacciones formen parte de la experiencia del huésped.
**Requisitos Fundamentales**
Crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional.
**Habilidades y Responsabilidades**
Revisar el menú, leer y verificar la información, implicarse en todo tipo de tareas, mover cosas, levantar, llevar, empujar y colocar objetos de menos de 50 libras sin ayuda, llegar a lugares altos y agacharse, y hacer movimientos que les obligan a doblar las rodillas, girarse, estirar y encorvarse.
**Compromiso con la Diversidad e Inclusión**
Marriott International es un empleador que ofrece igualdad de oportunidades. Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas.
**Nuestra Cultura**
En AC Hotels, creemos que la atención a los detalles es la mejor forma de generosidad que podemos ofrecer. Ya sea el arte de servir una bebida o el ambiente elegante de diseño, los miembros de la familia de AC Hotels creemos que si tenemos tiempo de hacerlo, también tenemos tiempo de hacerlo de la mejor manera.
**Unirte a Nuestra Familia**
Si deseas auténtica hospitalidad, en AC Hotels te ofrecemos el entorno ideal. Los miembros de nuestra familia tienen una mentalidad global y pasión por los detalles. Además, sienten una curiosidad innata por aprender y probar cosas nuevas.
**Estarás Donde Puedas Llevar a Cabo tu Mejor Trabajo**
Al unirte a AC Hotels, te unes a una cartera de marcas con Marriott International. **Estarás** donde puedes llevar a cabo tu mejor trabajo, **comenzarás** a cumplir tu propósito, **formarás parte** de un increíble equipo mundial y **te convertirás en** tu mejor versión.
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