Technical Operations Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Vmware A tiempo completo
Job Overview

We are seeking a highly skilled Site Reliability Engineer to join our VMware team in Costa Rica. This role offers the flexibility of working from a fully remote or hybrid setup at our office in Costa Rica.

Key Responsibilities
  • Manage and maintain the VMware SASE solution to ensure service availability and meet SLA requirements.
  • Monitor key performance indicators of the global infrastructure, including fault handling and escalation.
  • Respond to service incidents, publish root cause analysis (RCA) reports, and perform service maintenance tasks.
  • Assist with customer provisioning, collaborate with Technical Operations Engineers, and provide support for escalations from customer support and other technical teams.
  • Participate in on-call schedules to ensure around-the-clock monitoring and L2 escalation coverage.
Required Skills and Qualifications
  • Experience with orchestration tools such as Salt, Ansible, or Terraform.
  • Hands-on experience with Cloud providers like AWS, Azure, etc.
  • Familiarity with CI/CD tools like Jenkins, GitHub, etc.
  • Strong problem-solving skills and ability to work collaboratively with cross-functional teams.
Benefits
  • Employee Stock Purchase Plan.
  • Medical Coverage, Retirement, and Parental Leave Plans for All Family Types.
  • Generous Time Off Programs.
  • 40 hours of paid time to volunteer in your community.


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job OverviewWe are seeking a skilled Technical Operations Specialist to join our team at Citi. As a Technical Operations Specialist, you will be responsible for recognizing problems, researching issues, and completing complex resolutions under minimal supervision. You will also regularly exchange information with the team and clients.Key Responsibilities*...


  • San Francisco, Heredia, Costa Rica Kyndryl A tiempo completo

    About the RoleThe Service Coordinator will play a critical role in supporting our IT operations team. This includes preparing and tracking change requests, conducting meetings, and providing reports to stakeholders. As a technical professional, you will work closely with cross-functional teams to ensure smooth process execution and compliance with industry...

  • Technical Specialist

    hace 2 horas


    San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

    About KyndrylKyndryl is a global leader in IT infrastructure services, dedicated to helping clients navigate the complexities of digital transformation. With a strong focus on innovation and customer satisfaction, we strive to build long-lasting relationships with our clients.We invest heavily in our employees, providing opportunities for growth and...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    At Experian, we're committed to delivering exceptional services that empower our clients and consumers to manage their data with confidence. As a key member of our Global Operations Center team, you'll play a vital role in ensuring the highest level of availability for our infrastructure, products, and services.The Communication Operations Specialist is...


  • San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

    About the RoleThis is an exciting opportunity for a seasoned VDI Technical Specialist to join our team and take on the challenge of designing, implementing, and maintaining robust virtualized environments using Citrix technologies.You will play a critical role in ensuring the high availability and reliability of our Citrix environment, troubleshooting...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    At Experian, we harness the power of data to unlock new opportunities for our clients. We are currently seeking a Business Operations Specialist to join our team.Key Responsibilities:This role will involve critiquing customer specifications, developing project plans, and executing program delivery. The successful candidate will also be responsible for...


  • San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

    **Operational Leadership Role:**The Senior Operations Specialist will be responsible for leading and developing product support or solution(s) planning over entire lifecycle. This includes conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.**Key Accountabilities:**Collaborating with regions/WW...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Company OverviewAuxis is a leading provider of business process outsourcing solutions.Job DescriptionWe are seeking an experienced Technical Support Specialist to join our Auxis Service Support Team. As a Technical Support Specialist, you will be responsible for providing first-level contact and technical support to our clients.Your primary objective will be...


  • San Francisco, Heredia, Costa Rica Global Services Business A tiempo completo

    **About the Role**We are seeking a highly skilled Technical Support Specialist to join our Global Services Business team. As an IT Service Desk Technician, you will be responsible for providing exceptional customer service and technical support to our clients.


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Job Summary**We are seeking a highly skilled Technical Business Analyst to join our team. As a key member of our operations department, you will play a vital role in evaluating business processes, identifying areas for improvement, and implementing effective solutions.Key Responsibilities:Evaluate business processes, identify areas for improvement, and...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job SummaryAuxis is seeking a highly skilled Accounting Operations Specialist to join our team. As an integral part of our finance department, you will play a key role in ensuring the efficient and effective processing of accounting transactions.Main Responsibilities:Prepare, process, and verify bank deposits, journal entries, and accounting reports.Verify...


  • San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completo

    Company Overview">Kyndryl is a leading technology services company that empowers organizations to achieve their digital transformation goals. With a strong presence in the market, we provide innovative solutions that drive business growth and success.">About the Role">We are seeking a highly skilled and motivated Technical Support Specialist to join our...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job OverviewWe are seeking a highly skilled Financial Operations Specialist to join our Experian Health team in North America. As a key member of our finance team, you will be responsible for providing critical support in financial planning, analysis, and operations.


  • San Francisco, Heredia, Costa Rica Citrix A tiempo completo

    Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere.By joining our award-winning workplace, you'll be included in the globally diverse, collaborative team that values work-life balance.Come see why Fortune named us one of the 100 Best Companies to Work For.Let's innovate and grow...


  • San Francisco, Heredia, Costa Rica Ttec A tiempo completo

    **Job Summary:** We are seeking an experienced Salesforce Technical Specialist to join our team. As a key member of our technology group, you will be responsible for designing, configuring, and maintaining our Salesforce instance.The ideal candidate will have a strong background in system administration, data analysis, and technical documentation. You will...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi's Women In Technology program offers a unique opportunity for individuals to develop their skills and knowledge in technology environments.We aim to drive innovation and excellence in our solutions technologies. The role of the Operations Support Specialist involves:Receiving and reviewing input and output dataMaintaining lists, control records, and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    At Citi, we are seeking a skilled and dedicated Technical Support Specialist to join our team. In this role, you will be responsible for analyzing existing system logic and making recommendations for enhancements or fixes.The ideal candidate will have a good understanding of business systems and industry standards, as well as strong analytical and...


  • San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    About the RoleWe are seeking an Operations Improvement Specialist to join our team at Sgf Global. In this role, you will be responsible for working with cross-functional teams to drive process improvements, identify areas of inefficiency, and implement changes to enhance overall performance.This is a unique opportunity to make a meaningful impact on our...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Company Overview">We are seeking a skilled Technical Support Specialist to join our team at Equifax. As a Technical Support Specialist, you will provide remote technical support to internal associates for their Windows and Mac laptops, printers, mobile phones, and other devices.">Job Description">This role involves providing support from 10:00 pm to 5 am,...


  • San Francisco, Heredia, Costa Rica Digital Risk, Llc. A tiempo completo

    Job OverviewMphasis is a leading IT services company that provides next-generation technology solutions to enterprises globally. As a Technical Support Specialist, you will play a key role in delivering exceptional customer experiences and resolving technical issues efficiently.Key ResponsibilitiesProvide timely and effective support to customers via phone,...