Senior Operations Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

**Operational Leadership Role:**

The Senior Operations Specialist will be responsible for leading and developing product support or solution(s) planning over entire lifecycle. This includes conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.

**Key Accountabilities:**

  • Collaborating with regions/WW regarding service and support planning, implementation and performance.
  • Utilizing understanding of customer business requirements to develop business case, validate the solution, and demonstrate services added value.

**Qualifications and Requirements:**

Typically 5+ years to establish a proven track record in directly related business.

**Skills and Knowledge:**

  • General technical understanding of products.
  • Problem detection and analysis of root cause.


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