Senior Operations Specialist
hace 2 semanas
**Operational Leadership Role:**
The Senior Operations Specialist will be responsible for leading and developing product support or solution(s) planning over entire lifecycle. This includes conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.
**Key Accountabilities:**
- Collaborating with regions/WW regarding service and support planning, implementation and performance.
- Utilizing understanding of customer business requirements to develop business case, validate the solution, and demonstrate services added value.
**Qualifications and Requirements:**
Typically 5+ years to establish a proven track record in directly related business.
**Skills and Knowledge:**
- General technical understanding of products.
- Problem detection and analysis of root cause.
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