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About Kyndryl
Kyndryl is a global leader in IT infrastructure services, dedicated to helping clients navigate the complexities of digital transformation. With a strong focus on innovation and customer satisfaction, we strive to build long-lasting relationships with our clients.
We invest heavily in our employees, providing opportunities for growth and development through training, mentorship, and career advancement. Our flexible working practices and competitive benefits package make us an attractive employer of choice in the industry.
Job Description
This role involves performing technical specialist duties in cloud operations, ensuring seamless and efficient service delivery on Microsoft Azure cloud services. Responsibilities include:
- Monitoring and managing Azure IaaS/PaaS services using ScienceLogic and Azure Monitor
- Generating auto-tickets for any issues detected in Service Now
- Validating and updating Key Performance Indicators (KPIs) according to operational requirements
- Performing operation management within contract support hours
- Handling incidents, problems, and changes in accordance with established procedures
- Coordinating with cloud providers for any Azure VM or service level issues at the provider level
- Performing Azure VM OS administration and troubleshooting
- Conducting health checks as per agreed datacenter services patching standards
- Managing Azure VM Compliance according to client security documents
- Monitoring Azure service capacity using cloud-native tools
- Identifying cost optimization opportunities as they arise
Required Skills and Qualifications
To succeed in this role, you will need:
- 1-2 years of experience supporting Linux environments
- Expertise in managing Cloud platforms such as MS Azure
- Knowledge of public cloud operations and service management
- Familiarity with databases like SQL, PostgreSQL, MySQL, and Cloud Object Store
- Experience in managing firewalls and network-related components
- Cloud account management skills
- Cloud cost management expertise
Benefits
We offer a range of benefits to support your well-being and career growth, including:
- A competitive salary package
- A comprehensive benefits program
- Ongoing training and development opportunities
- A collaborative and supportive work environment
- The chance to work on challenging projects and develop new skills
Others
We welcome applications from diverse candidates who share our values of inclusivity, diversity, and respect. Apply now and join our dynamic team of professionals
