Transportation Operations Coordinator
hace 2 días
This role is located in Costa Rica and requires all applicants to already have the rights to live and work in Costa Rica before applying.
We are seeking a highly organized and proactive individual to coordinate transportation operations for our clients. As a key member of our team, you will be responsible for planning, organizing, and operating services such as transfers in, transfer out, transfers between hotels, tours, charter operation, and cruise line operation.
You will be working closely with our reservations and quotes department to provide accurate transportation quotes to clients before they arrive in the country. Additionally, you will support customers in destination and resolve any logistic emergencies that may arise.
Key Responsibilities:
- Planning and organization of transportation services
- Coordination with reservations and quotes department
- Customer support and emergency resolution
- Guest support through our 24-hour cell phone service
To be successful in this role, you will need to have experience in organizing and planning travel agency or tour operator operations. You should also have knowledge of the tourist product of Costa Rica, including excursions, transportation, routes, times, weather, and other relevant information.
We are looking for someone who is responsible, orderly, resolute, available, and has excellent customer service skills. Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Teams, is essential. Additionally, you should be fluent in verbal and written English, with an extra European language being advantageous.
Required Skills and Qualifications:
- Experience in tourism business
- Knowledge of tourist product of Costa Rica
- Microsoft Office skills (Word, Excel, PowerPoint)
- Proficient in Microsoft Office suite, including Microsoft Teams
- Fluent verbal and written English
- Ability to work under pressure
We offer a competitive salary and benefits package, as well as career progression opportunities in more than 50 countries worldwide. You will be part of a friendly, diverse, and virtual international team, where you can develop yourself and grow your career while spreading smiles across the globe.
What We Offer:
- Competitive salary and benefits
- Career progression opportunities
- Development opportunities
TUI Musement is a leading Tours & Activities business, combining a scalable digital platform with local service delivery. We offer excursions, activities, tickets, and transfers in more than 50 countries worldwide. Our company combines the global reach, strong resources, and high-quality in-destination service delivery of TUI, with the digital capabilities, agile working methodology, and start-up mindset of Musement.
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