Luxury Hotel Reservation Agent

hace 1 día


San José, San José, Costa Rica Marriott Worldwide A tiempo completo

Job Overview

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The Luxury Collection is a renowned ensemble of locally authentic hotels and resorts from around the world. Our mission is to provide exceptional guest experiences that touch their spirits, enrich their lives and create lasting memories.

Your Role:

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We are seeking a skilled Luxury Hotel Reservation Agent to join our team. As a key member of our reservations department, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.

Key Responsibilities:

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  • Process all reservation requests, changes, and cancellations in a timely and efficient manner.">
  • Determine appropriate room types based on guest needs and availability.">
  • Verify room availability and rates, explaining guarantee, special rate, and cancellation policies to callers as needed.">
  • Accommodate and document special requests, ensuring seamless guest experiences.">
  • Provide expert knowledge on property facilities and services, answering questions and addressing guest concerns.">
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What We Offer:

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In addition to a competitive salary, we offer a comprehensive benefits package, including opportunities for career growth and professional development. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

About Us:

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Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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