Hotel Reservation Specialist

hace 20 horas


San José, San José, Costa Rica Marriott International, Inc A tiempo completo

Company Overview

Marriott International, Inc. is a leading hospitality company that operates a portfolio of brands including JW Marriott and Marriott Hotels. Our mission is to provide exceptional guest experiences through our passion for delivering premium choices, sophisticated style, and well-crafted details.

Job Description

We are seeking a skilled Hotel Reservation Specialist to join our team As a Reservation Accommodation Associate, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.

You will identify guest reservation needs and determine appropriate room types, verify availability of room types and rates, and explain guarantee, special rate, and cancellation policies to callers. Your attention to detail and excellent communication skills will ensure that our guests receive the highest level of service.

Required Skills and Qualifications

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Strong analytical and problem-solving skills
  • Attention to detail and accuracy
  • Familiarity with hotel operations and reservation systems

Benefits

We offer a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off. You will also have the opportunity to develop your skills and advance your career in a dynamic and supportive work environment.

Other Benefits

As a Hotel Reservation Specialist, you will enjoy a collaborative and inclusive work environment where you can make a real difference in the lives of our guests. We believe in investing in our employees and providing opportunities for growth and development. If you are passionate about delivering exceptional guest experiences and have a strong work ethic, we encourage you to apply for this exciting role



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