E2E Technology Solutions: Customer Experience Expert
hace 12 horas
This role is ideal for individuals who possess exceptional communication skills, both verbally and in writing. Proficiency in English is required, with a strong focus on delivering top-notch customer service.
Applicants should hold a High School diploma or equivalent, and while additional education or experience may be beneficial, it's not mandatory. A key aspect of this position is the ability to effectively handle tense situations, resolve conflicts, and provide a professional phone voice.
To excel in this role, one must have a solid understanding of company products, services, and policies. Additionally, proficiency with computers, particularly CRM software, and strong typing skills are essential.
Strong project management skills, including the ability to recognize and escalate issues as needed, are crucial. The ideal candidate will also possess excellent Microsoft Office skills, including Excel, Word, and PowerPoint.
A self-motivated individual who thrives in a fast-paced team environment and can work collaboratively with diverse technical, sales, and management teams is highly sought after. This role involves working with various stakeholders, making it imperative to have excellent communication and interpersonal skills.
The job types include Full-time, Contract, and Permanent positions. Considering the current circumstances, all employees are required to wear masks, and curbside pickup is available.
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