Logistics Excellence Specialist
hace 2 semanas
Kuehne+Nagel is a leading global logistics provider, and we're seeking a highly skilled Logistics Excellence Specialist to join our team. As a key member of our Sea Logistics department, you will play a vital role in ensuring customer satisfaction and driving business growth.
Responsibilities:
- Proactively advise and consult with customers to ensure their needs are met.
- Qualify and enter customer orders into the operational execution process.
- Manage complaints and resolve issues promptly.
- Provide quotations and updates to customers, setting final selling prices with individual adjustments.
- Accompany initial customer orders and integrate customer requirements into KN systems.
- Maintain and update customer data in KN systems.
- Develop and maintain operative customer relationships, exchanging knowledge with sales teams.
- Create, refine, and review reports to drive business insights.
Requirements:
- Bachelor's degree in logistics, business administration, or a related field.
- Experience in maritime logistics or a related role.
- Experience in maritime export processes.
- Intermediate English language proficiency.
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