Operations Manager
hace 11 horas
Job Summary:
We are seeking an experienced Operations Manager to lead our Guest Services team at Courtyard by Marriott. As a key member of our operations department, you will be responsible for assisting in the successful execution of all hotel operations and managing staff.
About the Role:
- Lead the Guest Services team in meeting or exceeding property goals
- Assist in the development and implementation of operational strategies to drive guest satisfaction and revenue growth
- Ensure compliance with company standards and procedures
- Collaborate with other departments to ensure seamless service delivery
- Develop and maintain a positive work environment that promotes employee engagement and retention
Requirements:
- Bachelor's degree in Hospitality, Business Administration, or related field
- 4+ years of experience in hospitality management, with a focus on guest services and operations
- Excellent leadership and communication skills
- Able to work effectively in a fast-paced environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for career advancement within the company
- A dynamic and supportive work environment
- The chance to make a real difference in the lives of our guests and colleagues
About Us:
Courtyard by Marriott is a global leader in the hospitality industry, with over 330 managed locations across more than 20 countries. We offer a refreshing environment that helps our guests stay connected and balanced. Our teams are passionate about delivering exceptional service and creating memorable experiences for our guests.
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