Customer Experience Manager

Transunion seeks an experienced Senior Customer Service Manager to lead its Call Center Operations team.About the Role:This is a full-time position working in US business hours with rotational weekend shifts.The successful candidate will be fluent in English and Spanish, with excellent communication skills.A bachelor's degree in business or related field is...

About UsThermo Fisher Scientific is the world leader in serving science, with annual revenue of approximately $45 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer.We are dedicated to delivering innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands,...

Role OverviewWe are seeking a highly motivated and experienced Strategic Client Success Manager to lead our Financial Solutions team. This is an exciting opportunity to take on a key strategic company objective and drive business growth.Responsibilities:Collaborate with internal stakeholders to resolve gaps and raise enhancements to improve product...

Company Overview">At TransUnion, we are dedicated to helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Our mission is to provide global information solutions that improve the quality of life for individuals, families, communities, and local economies around the world.We offer...

At Thermo Fisher Scientific, you'll embark on a challenging journey, working collaboratively with a team that values performance, quality, and innovation. As part of our global organization, you'll thrive in an environment that prioritizes success and growth. Our annual revenues exceed $40 billion, and we invest heavily in R&D, making us a leader in the...

At BCD Meetings & Events, we're seeking a highly skilled Congress Sponsorship Finance Manager to join our dynamic team within our Life Sciences Division.This role involves managing sponsorship payments, deadlines, and financial guidelines at congresses. You'll collaborate with peers, vendors, and meeting owners to ensure each Congress is executed flawlessly...

**User Experience (UX) and User Interface (UI) Manager**- Santa Ana, Costa Rica** Are you willing to leverage your end-to-end UX skills to conceptualize product designs? Do you aspire to motivate and develop a successful team of specialists? User Experience (UX) and User Interface (UI) Manager. **Motivated by our values: purpose driven, globally minded,...

Job Description: We are seeking a dynamic and driven Senior Analytics Platform Manager to join our team at Transunion. In this role, you will contribute to designing and building innovative analytics platform capabilities within our OneTru platform.The ideal candidate will spearhead a comprehensive product strategy, overseeing the entire product lifecycle...

**Job Overview**We are seeking a highly skilled Strategic Program Manager to drive business transformation and lead multiple, concurrent initiatives to achieve exceptional results.About the RoleDefine program roadmaps, goals, and KPIs in collaboration with stakeholders.Coordinate project execution, ensuring alignment with strategy, customer focus, and...

**Assistant Manager, Customer Relationship Management (Marketing Automation) - Santa Ana, Costa Rica** Are you a zealous all-around Marketing superstar with a passion for your work? Do you want to unleash your potential in a global Fintech company looking to move money for better? Join Western Union as an Assistant Manager, Customer Relationship Management...

About the Role:We are seeking a highly skilled Global Credit and Cash Flow Manager to lead our Order to Cash function in Costa Rica, achieving operational targets for cash collection, overdue debt, bad debt, and cash allocations.Key Responsibilities:Develop and implement effective credit management strategies to minimize risk and optimize cash flowLiaise...

About the RoleWe are seeking a highly skilled Accounting Department Manager to join our team at Thermo Fisher Scientific. As a key member of our finance department, you will play a critical role in ensuring the accuracy and timeliness of financial statements and compliance with regulatory guidelines.The ideal candidate will have a strong background in...

The Thermo Fisher Scientific Customer Care Service CoE plays a pivotal role in driving commercial success and shaping the global Remote Service strategy. As the Senior Project Manager for Business Transformation, you will be responsible for defining a global standard for delivering service and value to customers across multiple businesses, geographies, and...

**Job Title: Automation Process Manager****Key Responsibilities:**As an Automation Process Manager at Thermo Fisher Scientific, you will play a pivotal role in driving business simplification, standardization, and transformation by providing technological and process simplification solutions.**Key Responsibilities:**- Engage with finance business experts to...

About the Role:The Senior Credit and Cash Manager is a pivotal position within our team at Thermo Fisher Scientific, leading a significant portion of our Order to Cash function in Costa Rica. With an annual performance exceeding $9.6B+, this role has controllership over all Invoice to Cash end-to-end processes for various groups in Costa Rica.Key...

Company Overview:LSEG is a dynamic organization of 25,000 people across 70 countries. We are committed to sustainability across our global business and encourage new ideas.Job Description:We are looking for a Customer Support Executive to join our team. As a key member of our support team, you will be responsible for log and classifying all calls and...

**Job Summary** - This role is responsible for creating and executing account business plans and customer success plans while handling monitoring and analyzing deal’s P&L performance to ensure overall success. The role supports the end-to-end execution of deals including proposal, negotiation, delivery, contract renewal etc. **Responsibilities** - Creates...

About This RoleWe are seeking an experienced Transformational Business Process Improvement Manager to join our team at Thermo Fisher Scientific. As a key member of our organization, you will play a critical role in driving business growth and excellence through process improvement initiatives.Job SummaryThis is a high-visibility position that requires a...

Job SummaryWe are seeking a highly experienced Accounting Finance Manager to join our team at Thomson Reuters. This is an excellent opportunity for a skilled professional to take on a challenging role and make a significant impact on our organization.About the RoleIn this position, you will be responsible for managing Controllership responsibilities in...

About the RoleWe are seeking a highly skilled and customer-focused Dedicated Customer Support Specialist to join our team. This role is responsible for providing exceptional service to our customers through inbound phone calls and/or chats.ResponsibilitiesAnswer inbound phone calls and/or chats in a professional and courteous mannerSupport both customers and...