Cloud Solutions Expert
hace 5 días
As a key member of our team, you will play a pivotal role in delivering exceptional support to our customers.
We are looking for a skilled and knowledgeable Support Engineer to join our ranks. In this critical position, you will be responsible for providing top-notch technical assistance to our clients, ensuring that their issues are resolved efficiently and effectively.
Key Responsibilities- Respond to customer cases and chats in a timely manner, demonstrating excellent communication and problem-solving skills.
- Collaborate closely with Engineering and Operations teams to resolve complex escalated cases.
- Educate customers on best practices and Instana's capabilities, empowering them to become self-sufficient.
- Develop and maintain comprehensive knowledge base articles based on customer inquiries.
- Nurture strong relationships with customers, fostering trust and loyalty.
To succeed in this challenging role, you will need:
- At least 1+ years of experience with cloud infrastructures, Linux, and Windows.
- Proven expertise with Kubernetes, Docker, and one or more programming languages (Java, PHP, Python, Ruby, Node.js).
- Excellent written and verbal communication skills in English.
Ibm is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
-
San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completoAbout Cloud Software GroupCloud Software Group is a leading provider of cloud software solutions, serving over 100 million users worldwide. We value diversity, collaboration, and innovation in our work environment.Our TeamWe are seeking an experienced Technical Solutions Specialist to join our team. This role will focus on advanced problem analysis and...
-
Cloud Expert
hace 3 días
San Francisco, Heredia, Costa Rica Ibm Careers A tiempo completoEmbark on a rewarding career as a Cloud Expert with IBM Careers, working alongside visionary clients across multiple industries. This esteemed role offers unparalleled opportunities to drive innovation and adoption of new technology.About the RoleAs a key member of our team, you will be based in one of our IBM Consulting Client Innovation Centers (Delivery...
-
Cloud Architect and Data Analytics Expert
hace 5 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise Company A tiempo completoAbout Hewlett Packard Enterprise">Hewlett Packard Enterprise is a global edge-to-cloud company that advances the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they reside, from edge to cloud.Job Description: Cloud Architect and Data Analytics ExpertThe ideal candidate for this role will...
-
Ariba SAP Cloud Solutions Integration Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completo**About Us:**Infotree Global Solutions is a leading provider of innovative solutions for businesses. Our team of experts works closely with clients to deliver customized solutions that meet their unique needs.**Job Description:**We are seeking an experienced Ariba SAP Cloud Solutions Integration Specialist to join our team. The successful candidate will be...
-
Cloud Solutions Expert
hace 5 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoJob DescriptionHewlett Packard Enterprise is a leader in driving rapid growth in consumption services and seeks an experienced Information Systems Architect (Solution Architect) III to architect consumption solutions that drive compelling and effective consumption services.Key Responsibilities:Establish and maintain professional working relationships at...
-
San Francisco, Heredia, Costa Rica Fusionhit A tiempo completoCompany Overview:">FusionHit is a cutting-edge technology firm that prides itself on innovation, collaboration, and employee satisfaction. Our team uses a full-stack approach, with expertise in C#, Angular, and Azure.">About the Role:">We are seeking a highly experienced Senior Cloud Solutions Architect to join our team. As a key member of our architecture...
-
Cloud Solutions Accountant
hace 3 días
San Francisco, Heredia, Costa Rica Grupo Preseleccion Ely S.A. A tiempo completoRole OverviewAt Grupo Preseleccion Ely S.A., we're looking for an accomplished Cloud Solutions Accountant to collaborate with our Finance teams. Your key responsibility will be to engage closely with the central FP&A, Product & Cloud Finance, and Corporate Finance teams on periodic close activities, Forecast, Annual/Bi-annual/Quarterly Planning processes.Key...
-
Cloud Software Support Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completoAbout Cloud Software GroupWe combine the capabilities of Citrix and TIBCO, creating a leading cloud software provider serving over 100 million users worldwide.Our team is dedicated to making a difference in people's lives by providing reliable cloud solutions that enable work from anywhere.We value diverse perspectives, courage to take risks, and encourage...
-
Cloud Software Group Technical Support Engineer
hace 1 semana
San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo**About Us**Citrix and TIBCO's recent merger has created Cloud Software Group, one of the world's largest cloud solution providers. With over 100 million users worldwide, we're dedicated to delivering innovative products that enable people to work efficiently from anywhere.As a Sr. Tech Support Engineer at Cloud Software Group, you'll play a crucial role in...
-
Strategic Data Developer
hace 2 días
San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completo**About the Role:**At Infotree Global Solutions, we are seeking a skilled and experienced Data Engineer to join our team. This is an exciting opportunity for a talented individual who can help drive our data strategy forward.**Job Summary:**The successful candidate will be responsible for designing, developing, and maintaining our data processing systems, as...
-
Strategic Finance Solutions Expert
hace 2 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob OverviewCiti is seeking a highly skilled and experienced Strategic Finance Solutions Expert to join our team. In this role, you will contribute to the design, roll-out, and governance of financial solutions that drive business growth and innovation.ResponsibilitiesFormulate and set strategic direction for finance processes, architecture, and standards...
-
Technical Operations Expert
hace 2 días
San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completoJob OverviewSysco Costa Rica is seeking a skilled Technical Operations Expert to join our team. This role will play a crucial part in ensuring the stability and reliability of our cloud infrastructure.About the RoleIn this position, you will work closely with cross-functional teams to develop and refine strategies for support issue tracking, process...
-
Cloud Security Solutions Architect Lead
hace 2 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the RoleWe are seeking an experienced Cloud Security Solutions Architect Lead to join our team. As a key member of our security architecture team, you will be responsible for designing and implementing secure cloud-based solutions for our clients.
-
San Francisco, Heredia, Costa Rica Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completoCompany OverviewKyndryl is at the forefront of innovation, driving progress and growth by leveraging cutting-edge technology. As a leading provider of mission-critical technology systems, we empower businesses to thrive in an ever-evolving world.Job DescriptionThe Cloud Application Junior Developer will be a key member of our project software development...
-
Technical Support Engineering Lead
hace 3 días
San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo**Job Overview**At Cloud Software Group, we're seeking a highly skilled Technical Support Engineer to join our dynamic team. As a key member of our technical support department, you will play a vital role in delivering exceptional customer experiences by providing expert-level technical support for our software solutions.**Key Responsibilities:**Analyze and...
-
Cloud Security Expert
hace 2 días
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoSgf Global seeks a highly skilled Cloud Security Expert for its IT enterprise in Heredia, Costa Rica. Estimated Salary: $55,000 - $65,000 per yearJob Description:The successful candidate will be responsible for ensuring the integration of functions aligns with business goals and defines necessary system enhancements to deploy new products and process...
-
Cloud Infrastructure Engineer
hace 5 días
San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completoWe are seeking a skilled Cloud Infrastructure Engineer to join our Cloud Services team at Sysco LABS. This individual will design, develop, and implement scalable and secure cloud infrastructure solutions using Linux, GCP/AWS Cloud, and Azure.The Role:Design and develop reusable components and operational strategies in the cloud and datacenters to support...
-
Enterprise Storage Solutions Architect
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout ExperianAs a leading global information services company, Experian empowers consumers and businesses to manage their data with confidence. With 20,000 people operating across 44 countries, we're investing in new technologies, talented people, and innovation to help our clients maximize every opportunity.We're seeking an experienced Enterprise Storage...
-
Cloud Expert with Strong Technical Skills
hace 1 semana
San Francisco, Heredia, Costa Rica Kyndryl A tiempo completoAbout KyndrylWe are a global technology leader dedicated to helping companies and people grow strong by designing, building, managing and modernizing mission-critical technology systems.Job DescriptionThis role is focused on implementing and maintaining management solutions for cloud services. The Cloud SME will work closely with Offering architects to...
-
Database Solutions Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo**Overview of SGF Global**Spearheading innovation, SGF Global is a pioneer in the IT sector, dedicated to delivering cutting-edge solutions. **Job Description for MongoDB Developer at SGF Global**We are seeking an exceptional MongoDB Developer to join our team. As a key member, you will play a vital role in implementing database designs, ensuring data...