Senior Account Executive, Strategic Partnerships

hace 3 semanas


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

Position Overview:

In the role of Senior Account Executive, you will work closely with sellers to offer strategic insights and support aimed at enhancing their business performance on Amazon. Your duties will encompass the formulation and implementation of collaborative business strategies, uncovering innovative growth opportunities, and pinpointing operational improvements. Your adeptness in client relations, data analysis, and multitasking will be vital in fostering value and expansion for our sellers.

Key Responsibilities:

  • Evaluate data and market trends to optimize the performance of your designated seller portfolio.
  • Steer the development of business strategies and craft long-term account plans in partnership with cross-functional teams.
  • Establish robust relationships with sellers, serving as a trusted advisor and advocate for their business interests.
  • Champion internal prioritization by representing the seller's perspective through data-driven insights.
  • Set success metrics, comprehend sellers' operational needs, and enhance team productivity.

Basic Qualifications:

  • A minimum of 4 years of experience in Corporate Retail, Customer Success, Account Management, or similar domains.
  • A Bachelor's degree or equivalent experience.
  • Advanced proficiency in English, both spoken and written.
  • A proven history of cultivating customer relationships, recognizing business prospects, and leveraging data for informed decision-making.
  • Experience in managing stakeholders, resolving conflicts, and overseeing projects.
  • Strong capabilities in data analysis, reporting, and forecasting.

Preferred Qualifications:

  • Experience in E-Commerce, Corporate Retail, Consulting, or B2B environments.
  • Expertise in territory/account management and strategic planning.
  • Familiarity with retail metrics and business decision-making frameworks.
  • Proficiency with analytical and productivity tools such as Tableau, Oracle BI, Salesforce, and Microsoft Office.
  • A background in program/project management and Agile methodologies.
  • Exceptional communication and presentation skills.


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