Service Delivery Specialist
hace 3 días
SoftwareONE is seeking a Service Delivery Specialist to join our Service Excellence team. In this key role, you'll play a crucial part in ensuring the timely execution and completion of operational processes that support projects delivered by our service teams.
The ideal candidate will have a strong background in back-office support and financial systems, with excellent administration skills and attention to detail. Experience with Microsoft Dynamics 365 Professional Services Automation is a plus.
We offer a dynamic work environment with opportunities for growth and development. Our team is passionate about delivering exceptional results and driving customer satisfaction.
Key Responsibilities:
- Support end-to-end operational processes for project delivery
- Ensure timely execution and completion of activities
- Process services documents, invoicing, and data quality audits
- Drive customer satisfaction through effective service delivery
Requirements:
- Bachelor's degree in project management, business administration, or related field
- 3+ years of relevant work experience
- Strong problem-solving, conflict resolution, and negotiation skills
- Excellent verbal and written communication skills
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