Technical Support Operations Expert
hace 6 días
Welcome to Western Union
We're a global company that's passionate about making a difference in our customers' lives. We believe that when money moves, better things happen, and we're committed to delivering exceptional financial services to families, small businesses, multinational corporations, and non-profit organizations around the world.
Job Description
As a Technical Support Technician, you'll play a critical role in resolving complex customer issues, providing expert technical support, and delivering outstanding customer experiences. You'll need to have a strong understanding of IT principles, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.
Requirements
- 1+ years of experience in a similar role
- Strong technical troubleshooting skills
- Excellent analytical and prioritization skills
- Strong customer-oriented approach
- Education to degree level in computer science or a related field (ideally)
Benefits
We offer a comprehensive benefits package, including a competitive salary, flexible working arrangements, and opportunities to learn and grow with a dynamic company like Western Union.
Work Schedule
You'll be required to work a standard schedule, which may include rotating shifts and weekends. However, we offer flexibility regarding schedule preferences.
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