Chief Fraud Prevention Manager, Amzn Support Srvcs Costa Rica

hace 6 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo
Job Summary

Amzn Support Srvcs Costa Rica is seeking a seasoned professional to lead our Payment Risk Operations team. As a Chief Fraud Prevention Manager, you will be responsible for developing and implementing strategies to protect Amazon from financial risks.

About Us

We are a fast-paced and dynamic organization that values innovation, customer obsession, and operational excellence. Our Payment Risk Operations team works closely with various stakeholders to ensure a safe and trusted experience for our customers.

Key Responsibilities
  • Provide leadership and administrative support to your team, ensuring they have the necessary resources and tools to succeed.
  • Develop and implement process improvements to enhance productivity and quality service levels.
  • Collaborate with software and program management teams to prioritize feature needs for investigation tool sets.
  • Analyze key business levers to identify trends and proactively take action to improve efficiency and reduce time to identify new fraud Modus Operandi.
  • Recruit top-quality frontline managers and develop employees' skill sets to expand team capabilities and provide growth opportunities for future Amazon leaders.
Requirements
  • A Bachelor's degree or relevant experience in a related field.
  • Proven ability to interact with senior and corporate leadership.
  • Strong analytical skills, with the ability to use data and analytics to make informed decisions.
  • Advanced working knowledge of Microsoft Excel (MX Office).
What We Offer

We offer a competitive compensation package, including benefits and opportunities for professional growth and development.



  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company Overview:Amzn Support Srvcs Costa Rica is a leading provider of financial operations solutions, dedicated to delivering exceptional results in accounts receivable management.


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company Overview: Amzn Support Srvcs Costa Rica is a dynamic organization seeking an experienced Senior Program Manager to lead our FinOps Pmo team. This role offers a unique opportunity to work in a fast-paced environment, driving business growth and delivering high-quality projects.


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Amzn Support Srvcs Costa Rica is seeking a Support Operations Professional to join their team. This role is responsible for providing exceptional customer service and technical support to clients, as well as ensuring that all operations are running smoothly and efficiently.About the JobThis is a challenging opportunity for an experienced IT professional...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Amzn Support Srvcs Costa Rica seeks a Technical Support Associate II to join their team. This role is responsible for providing exceptional customer service and technical support to clients.About the JobThis is a challenging opportunity for an experienced IT professional looking to take on a leadership role in a fast-paced environment. The ideal candidate...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Talent Development Manager needed for Amzn Support Srvcs Costa Rica to drive business results through effective HR strategies.The selected candidate will possess 5+ years of experience in HR, with a focus on employee relations, change management, and team development.A Bachelor's degree or equivalent post-secondary degree is required, along with demonstrated...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    We are seeking a highly skilled Global Account Growth Manager to join our team at Amzn Support Srvcs Costa Rica.**Job Description:**In this role, you will be responsible for developing and implementing strategies to drive growth and adoption of our new products and strategic initiatives in the US and EU/JP markets.**Key Responsibilities:**Identifying and...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the JobThis ERC Team Manager role at Amzn Support Srvcs Costa Rica offers an exceptional opportunity to lead a high-performing team and drive process improvement, customer satisfaction, and operational efficiency.About You:You have a proven track record of success in managing high-performing teams and driving process improvement.You possess excellent...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    **Job Summary**We have an exciting opportunity for a Learning Strategy Manager to join our team at Amzn Support Srvcs Costa Rica. In this role, you will be responsible for designing, developing, and delivering high-quality training programs to support the growth and development of our employees.You will work closely with site leadership to understand their...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company Overview: As a member of the Amzn Support Srvcs Costa Rica team, you will be responsible for developing and executing sales strategies to drive growth and revenue.


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company OverviewAt Amzn Support Srvcs Costa Rica, we are dedicated to delivering exceptional support services that exceed our clients' expectations. As a Sales Account Representative, you will play a vital role in driving business growth and expanding our customer base.


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    **Company Overview**Amzn Support Srvcs Costa Rica is at the forefront of delivering audio entertainment in new and exciting ways. Our team is passionate about creating innovative solutions that meet the evolving needs of our listeners.


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job DescriptionThis HR Support Professional role at Amzn Support Srvcs Costa Rica requires a highly skilled individual to provide exceptional support to Amazon employees across various countries in EMEA.The successful candidate will be responsible for responding to employee inquiries, resolving issues related to HR, payroll, benefits, stock, and policies....


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    **Job Overview**We are seeking a highly skilled and experienced Pay Services Operations Manager to join our team at Amzn Support Srvcs Costa Rica.This role will lead a group of Pay Services associates to ensure prompt service to employees in the Americas, focusing on day-to-day operations, management of relationships with business partners, project...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    At Amzn Support Srvcs Costa Rica, we are seeking a highly skilled IT Infrastructure Specialist to join our team. This individual will be responsible for designing, implementing, and maintaining the company's IT infrastructure.About the JobThis is an exciting opportunity for an experienced IT professional looking to take on a leadership role in a dynamic...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job OverviewRisk and Compliance Services (RCS) at Amzn Support Srvcs Costa Rica is seeking an experienced AML professional to join its team.Key Responsibilities:Assist the Risk and Compliance Manager in staying up-to-date with North America AML laws and regulations, and help implement necessary adjustments to internal policies, procedures, and...

  • Compensation Expert

    hace 6 días


    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job SummaryWe are seeking a highly skilled Payroll Analyst to join our team at Amzn Support Srvcs Costa Rica. As a key member of our payroll department, you will play a critical role in ensuring the accurate and timely processing of payroll for our employees.The ideal candidate will have a Bachelor's Degree in Accounting/Finance or related field and at least...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job Summary:Amzn Support Srvcs Costa Rica is seeking a skilled Financial Operations Program Manager to support the launch and growth of new businesses and subsidiaries onto Amazon's AR platforms.Key Responsibilities:Partner with cross-functional teams to implement process improvements and drive business expansionDevelop and maintain a deep understanding of...

  • Financial Manager

    hace 6 días


    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job Summary:Amzn Support Srvcs Costa Rica is seeking an experienced Accounting Manager to join their Finance Operations Accounting & Analysis (FOAA) team. This position will be responsible for supporting accounting activities for US and EU business, ensuring accurate financial statements are delivered in compliance with local regulations.Key...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About UsAt Amzn Support Srvcs Costa Rica, we are committed to providing exceptional service to our customers while fostering a positive and inclusive work environment. We believe in investing in our employees' growth and development, offering opportunities for training and professional advancement. Our dynamic team is passionate about innovation and...

  • HR Support Specialist

    hace 6 días


    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the CompanyAmzn Support Srvcs Costa Rica is seeking a skilled ERC Associate to join its HR team. As an ERC Associate, you will be responsible for providing exceptional support to Amazon employees across various regions, ensuring they receive timely and accurate information about company policies, benefits, and other HR-related matters.You will work...