Client Services Associate II

hace 1 mes


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Title: Client Services Associate II

We are seeking a highly skilled Client Services Associate II to join our team at Experian. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Provide timely and effective support to clients, addressing their inquiries and concerns in a professional and courteous manner.
  • Collaborate with internal teams to resolve client issues and improve overall customer experience.
  • Develop and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.
  • Stay up-to-date with product knowledge and industry trends to provide expert advice and guidance to clients.
  • Work closely with sales teams to identify new business opportunities and drive growth.

Requirements:

  • Bachelor's degree or equivalent experience.
  • Minimum of 4 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficient in using computer software and applications.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Flexible work arrangements, including remote work options.

About Experian:

Experian is a leading global information services company, providing data and analytics to businesses and individuals. We are committed to creating a better tomorrow by empowering our customers to make informed decisions.

Equal Opportunities Employer:

Experian is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment where everyone can thrive.



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