Client Services Associate II
hace 1 mes
We are seeking a highly skilled Client Services Associate II to join our team at Experian. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide timely and effective support to clients, addressing their inquiries and concerns in a professional and courteous manner.
- Collaborate with internal teams to resolve client issues and improve overall customer experience.
- Develop and maintain strong relationships with clients, understanding their business needs and providing tailored solutions.
- Stay up-to-date with product knowledge and industry trends to provide expert advice and guidance to clients.
- Work closely with sales teams to identify new business opportunities and drive growth.
Requirements:
- Bachelor's degree or equivalent experience.
- Minimum of 4 years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Proficient in using computer software and applications.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Flexible work arrangements, including remote work options.
About Experian:
Experian is a leading global information services company, providing data and analytics to businesses and individuals. We are committed to creating a better tomorrow by empowering our customers to make informed decisions.
Equal Opportunities Employer:
Experian is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment where everyone can thrive.
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