Technical ServiceNow Developer

hace 1 día


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

Company Overview

At Thermo Fisher Scientific, we are dedicated to helping our customers make the world healthier, cleaner and safer. Our mission is to empower scientists and researchers with innovative tools and technologies that advance their work and improve patient outcomes.

Job Summary

We are seeking a skilled Technical ServiceNow Developer to join our team. As a key member of our IT organization, you will be responsible for implementing and configuring ServiceNow applications to meet the needs of our business stakeholders.

About the Role

This is an exciting opportunity to leverage your technical expertise in ServiceNow to drive business value and process improvements within our organization. You will work closely with cross-functional teams to capture and analyze business requirements, document technical solutions, and implement configuration and implementation projects.

Key Responsibilities

  • Capture and analyze business requirements to inform technical solution development
  • Research new ServiceNow functionality and recommend solutions that deliver customer value
  • Plan, implement, control, and close all technical tasks related to configuration and implementation of ServiceNow applications

Requirements

To be successful in this role, you will need:

  • 1-3 years of experience in implementing end-to-end Service Catalog, Incident Management, Knowledge Management, Configuration & Asset Management, Change and Release Management
  • 1-3 years of experience working on Agile frameworks
  • Strong understanding of Business Rules, Script Includes, and UI Actions
  • Ability to work effectively with platform and project management teams to ensure improvements are delivered completely, accurately, and timely
  • Experience in implementing Service Portal with good knowledge of AngularJS

Bonus Points

If you have experience mentoring offshore junior resources and contractors, managing multiple projects concurrently, or adapting to change and working independently as part of a team, that's a plus

What We Offer

We offer a collaborative and dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.



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