Client Engagement Onboarding Manager

hace 1 día


San Francisco, Heredia, Costa Rica Grupo Preselección A tiempo completo

**Key Responsibilities**

As a Customer Success Onboarding Specialist, you'll be responsible for:

  • Ensuring a successful onboarding period for our customers.
  • Guiding and assisting in the adoption of our platform.
  • Engaging with customers at essential points in their journey.

We're seeking someone with:

  • Bachelor's degree in Systems engineering or a related field, or relevant experience.
  • At least 1 year of experience in similar roles, customer service experience/tech support.
  • Previous experience in SaaS companies.
  • Salesforce and Tableau experience.

You should also have excellent client relationship skills and the ability to manage client expectations. If you're comfortable with calling clients and engaging them in conversation, we'd love to hear from you]



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