Senior Client Relationship Manager

hace 15 horas


San Francisco, Heredia, Costa Rica Citi A tiempo completo

About the Role:

We are seeking a Senior Client Relationship Manager to join our Citi team. As a key member of our KYC Operations department, you will be responsible for overseeing the timely completion of Anti-Money Laundering (AML) due diligence records for selected clients.

Key Responsibilities:

  • Oversight of the AML due diligence process for assigned client portfolios
  • Preparation of client-specific AML analysis and oversight of Customer Acquisition Due Diligence where required
  • Collaboration with the KYC Operations Department to assess documentation requirements for all entities and jurisdictions
  • Liaison with clients to obtain AML and compliance information and documentation
  • Taking ownership of onboarding activities for new clients, working closely with Business Support Units to ensure timely onboarding and reduction of touch points

Requirements:

  • At least 3 years of experience contacting clients and stakeholders globally
  • Leadership and motivational skills
  • Innovation and change management
  • Excellent oral and written communication skills
  • Proficient use of Microsoft Applications


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