Immigration Client Relationship Specialist

hace 6 días


San José, San José, Costa Rica Outlier Legal Services A tiempo completo

At Outlier Legal Services, our mission is to empower individuals from diverse backgrounds to achieve their goals. We provide comprehensive guidance and support for those navigating the complexities of immigration processes.

We are seeking a highly skilled Immigration Client Service specialist to join our team. As a key member of our team, you will play a vital role in building trust with our clients, coordinating residency processes, and managing daily tasks required for immigration case management.

This is a full-time, permanent position that requires strong communication skills, excellent customer service experience, and a deep understanding of administration or law-related concepts. If you possess a C1 English level or higher and have a minimum of two years of experience in a high-volume, fast-paced environment, we encourage you to apply.

Responsibilities:

  • Establish and maintain strong relationships with clients through face-to-face meetings and calls
  • Coordinate and advise clients on temporary or permanent residency processes
  • Organize and manage daily tasks required for immigration case management

Requirements:

  • C1 English level or higher with exceptional verbal and written communication skills
  • Student of administration or law (or similar field)
  • Minimum two years of experience in customer service
  • Able to work independently and effectively manage time and schedules
  • Excellent ability to communicate, understand, and empathize with others

Benefits:

  • Opportunity to work with a dynamic and supportive team
  • Professional development opportunities
  • Competitive compensation package


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