Customer Project Delivery Lead
hace 1 semana
Welcome to Splunk Professional Services, where we empower our customers to achieve enterprise resilience. We are seeking a highly organized and skilled Customer Project Delivery Lead to join our team.
About UsSplunk is the key to enterprise resilience for 11,000+ organizations that use our Unified Security and Observability Platform. Our company culture encourages employees to bring their whole selves to work, combining their work experience, problem-solving skills, and passion with their individuality.
Job DescriptionWe are looking for a Project Manager to lead technical deployment projects from kickoff to close out. The successful candidate will coordinate with customers to schedule availability and submit resource requests for technical delivery. They will also understand customer technical scope and any onboarding requirements.
- Lead technical deployment projects from kickoff to close out
- Coordinate with customers for schedule availability and submit resource requests for technical delivery
- Understand customer technical scope and any onboarding requirements
The Customer Project Delivery Lead will be responsible for:
- Partnering with other PS Managers to ensure scope is delivered on-time and within budget
- Creating and maintaining technical project plans outlining tasks, landmark dates, and resource allocation
- Providing timely and accurate status updates to all customer, partner, and Splunk stakeholders
- Owning and managing technical project critical issues through to resolution
- Maintaining and fostering Splunk, partner, and customer relationships
- Identifying and promoting opportunities for Splunk products and services
To be successful in this role, you will need:
- 5+ years of project management or service delivery management experience in a customer-facing role, with PMP certification or equivalent preferred
- Proven experience leading delivery of sophisticated customer projects with cross-functional teams
- Demonstrate confidence and interpersonal skills to conduct effective executive presentations
- Excellent verbal and written communications skills
- Ability to thrive in a dynamic, fast-growing environment
We offer a competitive salary of $120,000 - $180,000 per year, based on location and experience. Additionally, we provide a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
About SplunkSplunk is an Equal Opportunity Employer. We believe in creating a culture of belonging and prioritize diversity, equity, inclusion, and belonging to ensure our employees feel supported to bring their best selves to work. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability, or medical condition.
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