Strategic Project Lead
hace 2 meses
We are a leading SaaS e-Learning provider with a global presence. Over 2,500 companies rely on us to navigate complex regulatory environments and foster ethical cultures.
Our mission is to help companies translate values into concrete practices, training materials, and leadership behaviors.
The RoleWe are seeking an experienced Strategic Project Lead to oversee client deliveries as the main point of contact for a cross-functional team. They will work alongside a Client Success Manager to ensure client satisfaction and contract renewal.
Main Responsibilities:
- Develop and implement client project plans, identifying opportunities for improvement and ensuring successful execution of client strategy.
- Understand client goals and objectives, driving daily delivery-related activities based on client requirements.
- Prepare for renewal and devise growth initiatives, monitoring projects to ensure deliverables meet budget and timeline requirements.
- Maintain effective communication with clients and project stakeholders, managing client escalations and initiating corrective action when necessary.
- Assess potential risks and identify inter-dependencies between stakeholder groups, managing multiple projects in parallel and ensuring all contract entitlements are in Mavenlink.
Additional Responsibilities:
Deliver Bespoke and/or Library projects based on background and business needs, utilizing strong program management capabilities and experience in eLearning projects.
Requirements:
- At least 9 years of experience in program management, with strong stakeholder management and communication skills.
- Experience in Mavenlink project management tool and eLearning projects, with excellent organization and communication skills.
- A strong interest in the eLearning domain and excellent team motivator with budget management and customer experience.
We offer a competitive salary range of $120,000 - $150,000 per year, depending on experience and qualifications.
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