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Technical Systems Specialist
hace 1 semana
About Splunk
Splunk is a leading provider of unified security and observability solutions for digital systems. We empower our customers to build a safer and more resilient digital world.
Our people make us stand out as an amazing career destination, and we've won numerous awards as a best place to work. We value diversity, equity, inclusion, and belonging, ensuring our employees can bring their whole, authentic selves to work.
Job Description
We're seeking a skilled Collaboration Platform Engineer to join our team. As a key member, you'll be responsible for daily operational support of our Atlassian hybrid on-premise and cloud environment.
You will coordinate and implement software and configuration changes to improve the experience for our global workforce. This includes building new Jira projects, authoring workflows based on user requirements, managing the Confluence environment, and creating spaces, pages, and page templates as necessary.
Key Responsibilities
- Ensure optimal configuration of Atlassian Enterprise Cloud for our employees
- Manage the Confluence environment and create spaces, pages, and page templates as required
- Coordinate and implement software and configuration changes to improve the experience for our global workforce
- Build new Jira projects and author workflows based on user requirements
- Participate in 24x7 on-call rotation
Requirements
- 5+ years managing collaboration systems at scale
- 3+ years of Jira and Confluence administration experience, supporting small to large enterprise environments both in Atlassian Data Center and Atlassian Cloud
- Experience with REST APIs is a must
- 2+ years of Atlassian Cloud experience
- Experience administering Jira, Confluence, and complementary technologies
- Experience with integrations in a SaaS environment such as Salesforce, Slack, Zoom, and Google Workspace
- Experience with a scripting language such as Python
- Strong verbal, written, and social skills are a requirement
- Able to self-motivate, handle, and prioritize competing tasks
- Attention to detail and accuracy
- Able to work after hours to support projects and maintenance activities
Nice to Have
- Experience managing other productivity SaaS platforms such as Smartsheet and Lucidchart
- Atlassian certifications ACP-120, ACP-420, or ACP-620
- Experience with Atlassian Connect or Atlassian Forge
Benefits
Splunk offers a range of benefits to support your growth and well-being. Our equal opportunity employer ensures that qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability, or medical condition.
