Career Advancement in Workforce Management

hace 2 semanas


San Francisco, Heredia, Costa Rica Ibm A tiempo completo

**Introduction to IBM Services**

At IBM, work is more than a job - it's a calling. As a member of our GBS Workforce Management Americas team, you'll have the opportunity to develop a career in a dynamic environment where you can make a real impact.

**Your Role and Responsibilities**

As a Workforce Management Support professional, you will be responsible for providing support to your peers, working with IBM tools to keep systems updated accurately and timely. This role requires strong technical skills, excellent time management and prioritization abilities, as well as attention to detail.

**Required Technical and Professional Expertise**

To succeed in this role, you will need:

  • Advanced English language skills (both spoken and written)
  • Advanced studies in Administration, Industrial Engineering, Systems or any related field
  • Strong time management and prioritization skills
  • Attention to detail
  • Ability to work under pressure
  • Basic Excel knowledge

**Preferred Technical and Professional Expertise**

While not required, experience in Customer Service Roles or administrative support is preferred. Additionally, proficiency in Microsoft Office is beneficial.

**About IBM Services**

IBM Services is a team of business, strategy, and technology consultants that design, build, and run foundational systems and services that are the backbone of the world's economy. We partner with leading companies worldwide to build smarter businesses through technology-driven innovation.

**Benefits of Working at IBM**

As an IBMer, you'll have opportunities to learn and develop yourself and your career, encouraged to be courageous and experiment every day. You'll also enjoy continuous trust and support in an inclusive environment where everyone can thrive, regardless of personal or professional background.

**Estimated Salary Range:** $65,000 - $85,000 per year, depending on location and experience.



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