Financial Collections Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

Job Summary:

The Auxis Collections Analyst position reports directly to the BPO Supervisor. The role is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures.

Responsibilities:

  • Collecting outstanding payments from customers, including major, international and specialty accounts.
  • Manage key accounts reconciling payment issues and billing disputes.
  • Creating bill-backs and / or write off as necessary.
  • Setting up new customers in the ERP system.
  • Run specific no call reports.
  • Maintains accurate records relating to accounts.
  • Develop solid working relationship with sales team to use as a resource in resolving customer related issues.
  • Managing and monitoring timely collections of all accounts.
  • Provide reports on external and internal collection operations as requested.
  • Interact with other departments to resolve discrepancies.
  • Generate customer reports.
  • Manage customer complaints effectively
  • Perform weekly review of customer AR and list problem accounts.
  • Research customer questions or concerns.
  • Maintain aging reports and an organized follow-up schedule.
  • Enter appropriate notes in system to accurately describe all collection action taken or commitments made.
  • Work assigned accounts by making phone calls on past due balances.
  • Resolve account issues and research discrepancies.
  • Deal with issues relating to return merchandise, credit holds, and must have constant rapport with agents.
  • Negotiate payment plan with customers.
  • Reply to daily incoming correspondence.
  • Reconcile account balance as needed.
  • Able to handle other administrative functions for accounts assigned, including recording changes of addresses and replying to mail correspondences.

Requirements:

  • Fluency in English (English Level B2 Plus)
  • 1 - 2 years of experience in collections (No Soft Collections) preferred.
  • Proven Customer Reconciliation Experience.
  • High school diploma required (Higher education or certification preferred).
  • Knowledge of MS Office tools.
  • Advanced Excel
  • Knowledge of ERPs (SAP, NetSuite, JDE, Salesforce, etc) highly desired.


  • San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    We are seeking a skilled Financial Operations Specialist to join our team at Aligntech. This role will play a critical part in our company's financial success.About the Role:The Financial Operations Specialist will be responsible for managing an assigned account portfolio, performing collection actions based on the Collection process, providing assistance to...


  • San Francisco, Heredia, Costa Rica Stryker Corporation A tiempo completo

    About StrykerWe are a leading medical technology company that makes healthcare better. Our mission is to collaborate with customers to develop innovative products and services that improve patient lives.Job DescriptionThe Collections Analyst role is responsible for performing customer interactions and follow-ups to ensure timely payments. The analyst must...


  • San Francisco, Heredia, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

    Join us as a Credit Risk Specialist and play a critical role in ensuring the smooth operation of our collections activities. You will be responsible for identifying and mitigating potential risks associated with customer payments.Main Responsibilities:Analyze customer payment behavior to identify trends and patterns.Develop and implement strategies to...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    At Equifax, we are seeking a highly skilled and experienced Collections Performance Specialist to join our team. As a key member of our collections team, you will play a critical role in driving business results by analyzing and resolving complex delinquent customer issues.The ideal candidate will have a minimum of 5 years of experience as a Senior...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Job DescriptionWe are seeking a highly skilled Data Collections Specialist to join our team. As a key member of our collections team, you will be responsible for managing collection efforts for assigned portfolios of accounts.Key responsibilities include:Managing collection efforts for assigned portfolio of accountsConducting detailed research, queries,...

  • Financial Analyst

    hace 5 días


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    **Job Summary:**The Senior Collections Analyst position is a critical role within Auxis, responsible for ensuring timely and efficient collections of outstanding payments from customers. This position requires strong analytical and communication skills to effectively manage key accounts, resolve payment issues, and maintain accurate...


  • San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    **About This Opportunity**We are looking for a highly skilled Collector Financial Planning Specialist to join our team at Aligntech.In this role, you will be responsible for developing, interpreting and implementing financial concepts for financial planning and control.You will perform technical analysis to determine present and future financial performance,...

  • Collections Specialist

    hace 7 días


    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    **Overview**Equifax is a leading provider of financial data and analytics. We are seeking a skilled Collections Analyst to join our team.In this role, you will be responsible for analyzing delinquent customer issues and developing solutions to resolve delinquencies in a timely and effective manner.You will provide excellent customer service, prepare reports,...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleAmazon Support Services Costa Rica Srl is seeking a skilled Financial Operations Specialist to join our team. In this role, you will be responsible for reconciling and auditing vendor accounts with low complexity, as well as performing collection activities according to key performance indicators (KPIs) to achieve company goals.The ideal...


  • San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    About the OpportunityAt Aligntech, we believe a great smile can transform a person's life. Our team is dedicated to creating technology that gives people the confidence to take on whatever's next.We are seeking a highly motivated Credit and Collections Specialist to join our finance team. As a key member of our team, you will be responsible for providing...

  • Sr Collections Analyst

    hace 3 semanas


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Senior Collections Analyst position reports directly to the BPO Supervisor.The Senior Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures.This position might require travel to client sites that...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    **Job Summary**The Senior Financial Recovery Specialist position at Auxis is a key role within our organization, responsible for ensuring timely and accurate financial recoveries from customers. This individual will be part of a fast-paced team that requires exceptional organizational skills, attention to detail, and the ability to work independently.###...

  • Financial Analyst

    hace 7 días


    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    About UsAt Equifax, we power your possible by providing innovative solutions that help individuals and businesses make informed decisions.We are committed to creating a workplace culture that is inclusive, diverse and supportive of all employees.Role OverviewWe are currently seeking a Financial Analyst - Collections Team member to join our team. In this...

  • Collections Analyst

    hace 1 semana


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Collections Analyst position reports directly to the BPO Supervisor.The Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures.This Collections Analyst must be able to work in a fast-paced...


  • San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    **Job Summary**We are seeking a highly skilled Collector Financial Planning Specialist to join our team at Aligntech.In this role, you will develop, interpret and implement financial concepts for financial planning and control.You will perform technical analysis to determine present and future financial performance, gather, analyze, prepare and summarize...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Job DescriptionThe Collections Process Improvement Specialist role at Equifax aims to drive operational excellence by streamlining processes and enhancing team efficiency. This position requires strong analytical and problem-solving skills to identify areas for improvement and implement changes that boost productivity.The successful candidate will have 3-5...

  • Collections Analyst

    hace 1 semana


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Collections Analyst position reports directly to the BPO Supervisor.The Collections Analyst is responsible for performing various financial functions to ensure company invoices, credit checks, and collections are paid/performed in adherence to company policies & procedures.This Collections Analyst must be able to work in a fast-paced...

  • Collections Specialist

    hace 6 días


    San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    **Join a team that is changing millions of lives.**- Transforming smiles, changing lives_At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never...

  • Collections Specialist

    hace 6 días


    San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    **Join a team that is changing millions of lives.**- Transforming smiles, changing lives_At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    About the RoleThis exciting opportunity as a Senior Credit Controller at Huntsman Corporation requires a seasoned professional with expertise in credit and collections management. The ideal candidate will have a proven track record in collecting outstanding balances, managing credit risk, and maintaining strong relationships with internal stakeholders.Key...