Financial Collections Specialist
hace 7 días
About Stryker
We are a leading medical technology company that makes healthcare better. Our mission is to collaborate with customers to develop innovative products and services that improve patient lives.
Job Description
The Collections Analyst role is responsible for performing customer interactions and follow-ups to ensure timely payments. The analyst must complete daily worklists, document and escalate disputes, and maintain accurate records. They will also work closely with internal teams to improve processes and contribute to the success of our business.
Key Responsibilities
- Perform customer interactions and follow-ups to ensure timely payments
- Complete daily worklists, following established collection strategies
- Document and escalate disputes in a timely manner
- Maintain accurate records and reports on delinquent accounts
- Collaborate with internal teams to improve processes and achieve business goals
Requirements
- Intermediate to advanced MS Office Suite skills
- Fluent spoken and written English
- Experience with collections-related systems (SAP, Oracle, Getpaid, or others)
- 2-3 years of relevant experience in a Collections role
About You
- You are an analytical problem solver with excellent communication skills
- You can work well under pressure and adapt to changing priorities
- You have strong attention to detail and a commitment to accuracy
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