Financial Data Recovery Specialist

hace 4 días


San Francisco, Heredia, Costa Rica Stryker A tiempo completo

About Stryker

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Stryker, a renowned global leader in the medical technology industry, offers a dynamic and profitable work environment with opportunities for growth and development. Our commitment to innovation and customer satisfaction has earned us a reputation as one of the Best Workplaces in the World.

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Job Summary

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We are seeking an experienced Financial Data Recovery Specialist to join our team. In this role, you will be responsible for ensuring timely payments from customers and resolving any disputes or issues that may arise.

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Key Responsibilities:

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  • \
  • Ensure all payments are received according to established terms and cash collection targets\
  • Complete daily worklists and follow the company's collection strategy\
  • Timely document and escalate unsolved disputes\
  • Provide regular reports on delinquent accounts and collection efforts\
  • Cultivate strong relationships with internal customers and other departments\
  • Escalate large collection or reconciliation issues in a timely manner\
  • Identify and address payment concerns and red flags before they become problems\
  • Collaborate with the Credit Team to make informed decisions about order releases and holds\
  • Maintain accurate customer master data elements\
  • Comply with all internal control procedures to ensure financial records accuracy\
  • Perform other related tasks as assigned by management\
    • \

Education & Special Training:

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We require a technical degree or at least 2 years of university studies in Business Administration, Accounting, Finance, or a related field. Intermediate to advanced MS Office Suite skills and fluent spoken and written English are also essential. Experience with collections-related systems is highly desirable.

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Qualifications & Experience:

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At least 2-3 years of experience in a Collections role, with a proven track record of successfully resolving customer disputes and ensuring timely payments.

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Physical & Mental Requirements:

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The successful candidate must be able to work well under pressure, adapt quickly to changing circumstances, and possess excellent communication and problem-solving skills.

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