Senior Financial Recovery Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Auxis A tiempo completo

**Job Summary**

The Senior Financial Recovery Specialist position at Auxis is a key role within our organization, responsible for ensuring timely and accurate financial recoveries from customers. This individual will be part of a fast-paced team that requires exceptional organizational skills, attention to detail, and the ability to work independently.

### Responsibilities:

  • Collect outstanding payments from customers, including major, international, and specialty accounts.
  • Manage key accounts, reconciling payment issues and billing disputes.
  • Maintain accurate records relating to accounts.
  • Develop solid working relationships with sales teams to use as a resource in resolving customer-related issues.
  • Monitor and manage timely collections of all accounts.
  • Provide reports on external and internal collection operations as requested.
  • Interact with other departments to resolve discrepancies.
  • Generate customer reports.
  • Manage customer complaints effectively.
  • Perform weekly reviews of customer AR and identify problem accounts.
  • Research customer questions or concerns.
  • Maintain aging reports and an organized follow-up schedule.
  • Enter appropriate notes in the system to accurately describe all collection actions taken or commitments made.
  • Work assigned accounts by making phone calls on past due balances.
  • Resolve account issues and research discrepancies.
  • Negotiate payment plans with customers.
  • Respond to daily incoming correspondence.
  • Reconcile account balances as needed.
  • Able to handle other administrative functions for assigned accounts, including recording changes of addresses and responding to mail correspondences.

### Skills and Qualifications:

  • Fluency in English (English Level B2 Plus).
  • 1-2 years of experience in collections (no soft collections) preferred.
  • Proven customer reconciliation experience.
  • High school diploma required; higher education or certification preferred.
  • Knowledge of MS Office tools.
  • Advanced Excel.
  • Knowledge of ERPs (SAP, NetSuite, Salesforce, JDE, Syspro, etc.) highly desired.
  • Knowledge of ticketing systems is a plus.


  • San Francisco, Heredia, Costa Rica Cma Cgm A tiempo completo

    Job OverviewCMA CGM Logistics provides end-to-end supply chain solutions, including customs clearance, storage, and transportation. As a Debt Recovery Specialist, you will play a critical role in ensuring that our customers meet their payment obligations.You will be responsible for identifying and pursuing outstanding debts, negotiating payment plans, and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Summary:The Senior Financial Reporting Specialist is an integral part of the Finance Team, responsible for generating, tracking, and submitting financial reports in accordance with local regulatory guidelines. This role requires strong analytical skills and attention to detail to ensure accurate preparation and reporting of business/financial...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the OpportunityWe are looking for a Senior Financial Reporting Specialist to join our team and contribute to the development of financial reports and analyses that inform business decisions.In this role, you will be responsible for:Designing and implementing financial reporting processes to ensure accurate and timely informationDeveloping and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi is a leading global bank, and as a Senior Financial Reporting Specialist, you will play a key role in supporting financial reporting for various Institutional Client Group (ICG) and Global Consumer Banking (GCB) Legal Entities and Segments within the company.This is an intermediate role that involves preparation and presentation of financial statements...


  • San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

    As a Senior Financial Analyst at Moody's Investors Service, you will play a critical role in providing high-quality financial analysis and planning support to our business stakeholders.Responsibilities:Deliver driver-based presentational outputs for discussion with senior managementDevelop and update financial models to assist in strategic initiatives...


  • San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

    At Moody's Investors Service, we empower people to make better decisions and achieve brighter futures. We are motivated by a desire to bring out the best in our products and our people.We are seeking a Senior Financial Analyst to join our team of talented professionals. As a key member of our Finance-Business Planning department, you will provide...


  • San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

    About the RoleWe are looking for a seasoned Senior Operations Specialist to join our Global Business Services team. In this role, you will be responsible for supporting process design and documentation within our Order To Cash (OTC) functional areas.As a Senior Operations Specialist, you will work closely with various business partners to ensure effective...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.In addition, for the last five years we've been named in the 100 "World's Most Innovative...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Key ResponsibilitiesThe Senior Financial Services Specialist position involves ensuring complete and accurate financial information is provided for Citi's external consumer disclosures under the 10-Q and 10-K Forms, and Financial Supplement. Key responsibilities include:Coordinate review and challenge of the capital and business planning processes across...

  • Senior Financial Analyst

    hace 1 semana


    San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

    Imagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.-- Moody's Shared Services are the front line professionals including Finance, Technology, Legal, Compliance and Human Resources, that...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **Overview:**Citi is a leading global bank with a strong presence in the financial services industry. We are committed to providing excellent service to our customers and building long-term relationships with them.Job Description:The Senior Financial Planning and Analysis Specialist will be responsible for analyzing financial performance and developing...


  • San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

    Imagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.-Department- Finance-Business PlanningRole/Responsibilities- The Senior Financial Analyst has the responsibility of providing intermediate and...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job DescriptionCiti is a leading global bank with a rich history and strong reputation. As a Senior Financial Reporting Specialist, you will play a critical role in supporting the analysis and submission of reports to various constituencies, including local regulators, SEC, Fed, OCC, etc.Responsibilities:Support the analysis and submission of reports based...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    About the Role:The Debt Recovery Specialist will report directly to the BPO Supervisor. This position requires strong analytical and communication skills, with a focus on ensuring timely collections of outstanding payments from customers.Key Responsibilities:Collecting outstanding payments from major, international, and specialty accountsManaging key...


  • San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    About the JobWe are seeking a highly skilled Senior Finance Specialist to join our team at Boston Scientific Corporation.As a Senior Finance Specialist, you will be responsible for providing financial expertise and support to the Global Business Services (GBS) and Financial Department.Your key responsibilities will include:Providing accounting support for...

  • Financial Engineer

    hace 5 días


    San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

    At Zm Financial Systems, we strive to be a world-class sales organization with our customers' needs at the center of everything we do. Our client base ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms.We build mutually rewarding relationships that allow...

  • Financial Analyst

    hace 5 días


    San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

    Imagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.-- Moody's Shared Services are the front line professionals including Finance, Technology, Legal, Compliance and Human Resources, that...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Role OverviewThe Senior Financial Reporting Specialist is an intermediate-level position responsible for ensuring the accuracy and integrity of financial data in coordination with the Finance team. The primary objective of this role is to control and support financial reporting, profit attribution, and new activity analysis.Key ResponsibilitiesMonitor,...


  • San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

    Empowering Excellence in Corporate AccountingZm Financial Systems is dedicated to making better decisions and achieving brighter futures through innovative financial solutions.We're seeking a skilled Senior Accountant to join our corporate accounting team as a key contributor. This role will support various daily accounting operations, process improvements,...

  • Financial Analyst

    hace 1 semana


    San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

    Imagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.- Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.Department- Finance- Moody's...